About The Position
We are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: www.accenture.com/song. You are: As a Senior Manager in Accenture’s Lead-to-Cash (L2C) practice within Song Sales & Commerce, you will shape, sell, and deliver enterprise-scale commercial and revenue operations transformations, with deep expertise in Order-to-Cash (O2C). You will operate as a trusted advisor to C-suite and senior executives, helping clients modernize how Sales, Pricing, Contracts, Order Management, Billing, AR, and Cash Collection work together to accelerate revenue, improve customer experience, and optimize cash outcomes. This role goes beyond traditional finance-led O2C transformations. You will bring a front-office, customer-centric lens, ensuring O2C capabilities are tightly aligned with Sales, Customer Service, Pricing, and Revenue Operations to drive growth, margin, and liquidity at scale.
Requirements
- 12+ years of experience leading Lead-to-Cash and/or Order-to-Cash transformations, including: proven track record delivering large, complex, technology-enabled O2C programs, strong front-office and customer-facing experience beyond finance, experience advising senior executives and leading enterprise change
- 5+ years of prior consulting experience with accountability for delivery and growth
Nice To Haves
- Deep experience with ERP and O2C platforms (SAP ECC / S/4HANA, Oracle, Salesforce, CPQ)
- Exposure to automation, analytics, and AI use cases in O2C
- Experience in complex, global, multi-entity organizations
- Industry experience in Industrials, Logistics, CMT, Consumer, or Utilities
Responsibilities
- Advise C-suite and senior executives across Sales, Revenue Operations, Customer Experience, and Finance on end-to-end Lead-to-Cash and O2C strategy
- Shape transformation roadmaps balancing revenue acceleration, customer experience, and cash optimization
- Lead executive workshops, steering committees, and board-level discussions
- Own and lead large-scale programs across Order Management, Billing & Invoicing, AR, Payments, Disputes, and Cash Collection
- Ensure seamless integration between front-office (CRM, CPQ, Contracts) and back-office (ERP, Billing, Finance)
- Define and operationalize global O2C operating models across regions and business units
- Lead technology-enabled transformations involving ERP, Billing, AR, CPQ, CRM, and O2C automation platforms
- Drive adoption of automation, analytics, and AI-enabled O2C capabilities
- Build, mentor, and scale high-performing global teams
- Contribute to practice growth through thought leadership, proposals, and executive pursuits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
