Senior Manager, Commerce

Tinuiti

20h • $105,000 - $130,000 • Remote

About The Position

Who we are: Tinuiti is the largest independent full-funnel marketing agency in the U.S. across the media that matters most, with $4 billion in digital media under management and more than 1,200 employees. Built for marketers who demand growth and accountability, Tinuiti unites media and measurement under one roof to eliminate waste—the biggest growth killer of all—and scale what works. Its proprietary technology, Bliss Point by Tinuiti, reveals the truth around growth and waste, and how to capitalize on it. With expert teams across Commerce, Search, Social, TV & Audio, and more, Tinuiti delivers measurable results with brutal simplicity: Love Growth. Hate Waste. We support 100% remote work for this role! We’d love to hear from you if: Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you qualify, but don't necessarily meet every single point on the job description, please still get in touch. What you’ll be doing: Develops Account Managers to ensure they have the necessary skills to be able to implement their role to the best of their ability and are able to become eligible to advance to the next level of their career. Develop Team Supervisors to ensure that they are challenging their Account Managers to grow their accounts and are providing concise feedback. Regularly assist Team Supervisors with client issues that have raised for our middle and growth client tiers. Monitor and manage-up established team KPIs to the Director team, using internal dashboards. Provide ongoing training to Account Managers from information and trainings given from Amazon Serve as a point of escalation for key accounts. Assist Director team with larger team initiatives.

Requirements

• Bachelor’s Degree in Marketing, Advertising or a related field
• 4+ years of experience in digital marketing
• Understanding of Amazon Vendor Central, Amazon Seller Central, DSP, AMS & AMC
• 2+ years Management experience
• Strong communication skills

Nice To Haves

• Amazon International experience, a plus

Responsibilities

• Develops Account Managers to ensure they have the necessary skills to be able to implement their role to the best of their ability and are able to become eligible to advance to the next level of their career.
• Develop Team Supervisors to ensure that they are challenging their Account Managers to grow their accounts and are providing concise feedback.
• Regularly assist Team Supervisors with client issues that have raised for our middle and growth client tiers.
• Monitor and manage-up established team KPIs to the Director team, using internal dashboards.
• Provide ongoing training to Account Managers from information and trainings given from Amazon
• Serve as a point of escalation for key accounts.
• Assist Director team with larger team initiatives.

Benefits

• Unlimited PTO: At Tinuiti, we believe you deserve time to rest, recharge, and enjoy life unplugged. When you prioritize time for yourself, you're able to bring your best self to work. That’s why we offer unlimited paid time off, a fully remote environment, and flexibility to take the time you need, when you need it. On top of that, we provide 20 paid holidays, including multiple long weekends, to ensure you have dedicated time to step away and disconnect. We're proud to offer above-industry standard work-life balance, consistently rated as one of the most loved benefits by Tinuitians year after year.
• Healthcare: Medical, Dental, Vision, Life & Disability, Flex Spending Accounts
• Retirement: Match up to 4% of your contributions at 100% with immediate vesting
• Perks and Wellness: Fringe, Forma, Unlimited Telemedicine and Teletherapy available at no cost, Thankful giving, Equity
• Parental Leave: Birthing parents receive 16 weeks of leave with 100% pay (partners 12 weeks) after the birth or adoption of a child.
• Learning and Development: On-demand learning (powered by LinkedIn Learning), mentorship program, leadership and management development programs and resources

What This Job Offers

• Job Type: Full-time
• Career Level: Senior