Senior Manager, Commerce

Tinuiti
1dRemote

About The Position

Tinuiti is the largest independent full-funnel marketing agency in the U.S. across the media that matters most, with $4 billion in digital media under management and more than 1,200 employees. Built for marketers who demand growth and accountability, Tinuiti unites media and measurement under one roof to eliminate waste—the biggest growth killer of all—and scale what works. Its proprietary technology, Bliss Point by Tinuiti, reveals the truth around growth and waste, and how to capitalize on it. With expert teams across Commerce, Search, Social, TV & Audio, and more, Tinuiti delivers measurable results with brutal simplicity: Love Growth. Hate Waste. We support 100% remote work for this role! Tinuiti is a performance and data-driven digital marketing leader, focused on every aspect of the customer journey across the quadropoly of Google, Facebook/Instagram, Amazon, Apple, and beyond. We believe success requires specialization across all channels, and our offerings cover the full spectrum from paid to earned to owned media. Our goal when we come to work every day is simple - to grow happiness. For our clients, their customers, our people and our partners. Growing happiness guides everything we do and our core values - Unleash Greatness, Never Stop Learning, Ignite Your Passion, Thankful Living, and Inspire Innovation & Change - inspire us to maintain a culture where our people take pride in their work and have fun doing it. We support 100% remote work for applicants who reside in the United States and Canada.

Requirements

  • Bachelor’s Degree in Marketing, Advertising or a related field
  • 4+ years of experience in digital marketing
  • Understanding of Amazon Vendor Central, Amazon Seller Central, DSP & AMC
  • 2+ years Management experience
  • Strong communication skills

Nice To Haves

  • Amazon International experience, a plus

Responsibilities

  • Develops Account Managers to ensure they have the necessary skills to be able to implement their role to the best of their ability and are able to become eligible to advance to the next level of their career.
  • Develop Team Supervisors to ensure that they are challenging their Account Managers to grow their accounts and are providing concise feedback.
  • Regularly assist Team Supervisors with client issues that have raised for our middle and growth client tiers.
  • Monitor and manage-up established team KPIs to the Director team, using internal dashboards.
  • Provide ongoing training to Account Managers from information and trainings given from Amazon
  • Serve as a point of escalation for key accounts.
  • Assist Director team with larger team initiatives.

Benefits

  • At Tinuiti, we want to ensure you have the time you need to rest and recharge. That's why Tinuitians have an estimated 70 days off per year through our time off programs
  • Flexible PTO : We encourage (but do not require) all employees to take at least 20 PTO days per year and a maximum of 40 PTO days annually subject to general parameters of Tinuiti’s PTO usage policy
  • Holidays: We offer 17 paid holidays, if one of your religious holidays is not covered, please by all means take advantage of your Flex PTO!
  • Flex Friday’s: Meetings are minimized and all Tinuitians have the option to start their weekend early at 1pm local time.
  • Owning Our Offline: Clients are informed and all offices will be closed for 3 total weeks throughout the year to give everyone the chance to truly unplug.
  • Workplace Flexibility: Office or Remote? Your choice.
  • Healthcare: Medical, Dental, Vision, Life & Disability, Flex Spending Accounts
  • Retirement: Match up to 4% of your contributions at 100% with immediate vesting
  • Perks and Wellness: Fringe, Forma, Thankful giving, Equity
  • Learning and Development: Bravely coaching session, Mentor program and more
  • Unlimited PTO: At Tinuiti, we believe you deserve time to rest, recharge, and enjoy life unplugged. When you prioritize time for yourself, you're able to bring your best self to work. That’s why we offer unlimited paid time off, a fully remote environment, and flexibility to take the time you need, when you need it. On top of that, we provide 20 paid holidays, including multiple long weekends, to ensure you have dedicated time to step away and disconnect.
  • Healthcare: Medical, Dental, Vision, Life & Disability, Flex Spending Accounts
  • Retirement: Match up to 4% of your contributions at 100% with immediate vesting
  • Perks and Wellness: Fringe, Forma, Unlimited Telemedicine and Teletherapy available at no cost, Thankful giving, Equity
  • Parental Leave: Birthing parents receive 16 weeks of leave with 100% pay (partners 12 weeks) after the birth or adoption of a child.
  • Learning and Development: On-demand learning (powered by LinkedIn Learning), mentorship program, leadership and management development programs and resources
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