Sales Business Development Coordinator

LeadCar GMC Utica•Utica, NY

18h•$50,000 - $60,000

About The Position

With an exceptional legacy passed on from its predecessors spanning all the way back to 1933, the LeadCar GMC Utica team brings a proven track record combined with an unmatched reputation for quality in the Utica, NY market area. If you are ready to take your career to the next level, we are looking for a Sales BDC to lead our team. Apply today! To learn more about our company, please visit www.leadcar.com . Earnings Potential: The salary range for this role is $50,000.00 - $60,000.00 annually . This is just one part of our total rewards package which additionally includes performance bonus for eligible roles, commissions, and competitive benefits. What We Offer - Benefits: Health Insurance Dental Insurance Vision Insurance Supplemental Benefit Insurance, including Life Insurance, Short and Long Term Disability Insurance, Accident Insurance, and more! 401(K) Retirement Plan Paid Time Off Paid Holidays Employee Discounts Employee Referral Program Continued training through the Company and our manufacturer

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must have a strong customer service background.
Must have excellent verbal and written communication skills.
Must possess strong organizational and time management skills.
Must possess strong computer skills specifically in Microsoft Outlook and Excel and in navigating through websites.
Must have the ability to influence and persuade to achieve desired results.

Nice To Haves

Previous sales and/or marketing experience is a plus.
Negotiation skills with evidence-based feedback is a plus.

Responsibilities

Develop performance metric reporting that will be routinely (daily even) delivered to management and sales team members.
Means test and verify routing of all lead sources, websites and other communication platforms route to the crm and isn’t compromised by going to personal email accounts, past employees, etc.
Perform system wide audit to identify old, outdated, duplicative or irrelevant system generated communications to any/all clients. (e.g. auto responders and automated follow ups).
Transition, train and execute the use of text functions inside the crm so all text message communications are captured inside the crm for legal compliance and accountability reasons.
Identify, present and execute campaign opportunities to specifically target various cross sections of clients in accordance with current business conditions, inventory, incentives or any other contributing factors.
Develop “lost sales” report that shows clients that have purchased elsewhere and provides feedback to management on lost opportunities as it relates to pricing, availability, sales process, personnel, location or other factors.
Receives inbound sales phone calls, responds to internet sales leads and corresponds with customers through live chat, text, email or phone calls.
Learns basic product knowledge and incentive programs and follows scripts provided by the company.
Identifies the customer’s needs, provides information and addresses any concerns and schedules an appointment for the customer with a salesperson which should ultimately result in a vehicle sale.
Places follow-up calls within 24 hours of an appointment that did not result in a vehicle sale.
Places outbound calls to potential leads based on current marketing campaigns and lease termination lists.

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Supplemental Benefit Insurance, including Life Insurance, Short and Long Term Disability Insurance, Accident Insurance, and more!
401(K) Retirement Plan
Paid Time Off
Paid Holidays
Employee Discounts
Employee Referral Program
Continued training through the Company and our manufacturer