Sales BDC Representative

Pugmire Ford of Carrollton • Carrollton, GA

21d • Onsite

About The Position

BUSINESS DEVELOPMENT REPRESENTATIVE (BDR) Pugmire Ford of Carrollton – Carrollton, GA Pugmire Ford of Carrollton is seeking a high-energy, results-oriented Business Development Representative to support our fast-moving sales department. This role is built for someone who operates with urgency, communicates with confidence, and delivers a strong customer experience on every interaction. If you’re motivated, coachable, and ready to drive volume, this is your lane.

Requirements

• Prior BDC or call center experience preferred.
• Strong verbal communication and relationship-building skills.
• Process-driven, reliable, and self-motivated.
• Comfortable with high outbound call volume.
• Professional demeanor and a customer-first approach.

Responsibilities

• Handle all inbound leads with speed, accuracy, and professionalism.
• Convert incoming sales calls into qualified showroom appointments.
• Make 80+ outbound calls per shift to prospects and existing customers.
• Follow up with unsold showroom traffic to recapture opportunities.
• Maintain long-term follow-up for retention and future sales growth.
• Execute Ford-specific outreach tasks including renewal lists and targeted campaigns.
• Keep clean, accurate notes in the CRM to support Sales Managers and Consultants.
• Follow all dealership processes and adapt quickly to workflow changes.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed