Sales Audit Coordinator

The Guitar Center Company•Westlake Village, CA

7d•$18 - $24

About The Position

The Sales Audit Coordinate is a ground-floor opportunity, for a high potential, driven candidate to take their career in retail to the next level. The Sales Audit Coordinate will collaborate with and support store personnel to resolve issues pertaining to sales transactions, banking discrepancies, check register entries, and credit card transactions.

Requirements

High School Diploma or GED required
1 year of relevant work experience
Novice understanding of online retail transactions
Intermediate proficiency in Microsoft Excel & Word
Intermediate data entry and keyboard skills, including accurate ten key by touch

Nice To Haves

Ability to perform tasks as directed and be able to think and work independently
Effective communication skills both written and verbal and be able to work well with other in a team environment
Passion for providing excellent service
Positive and proactive approach to tasks and working on a team
Extraordinary time management and organizational skills
Ability to demonstrate company standards
Capacity to give regular and clear feedback to team
Ability to provide and receive constructive criticism
Capacity to multitask in order to meet simultaneous demands

Responsibilities

Answer phone calls from the group line and assist store personnel with identifying issues as well as conducting research and supply solutions to the related issue
Assist in gift card discrepancies and balance inquires.
Research and respond to all emails from store personnel
Research and respond to chargebacks and sales ticket retrievals
Various retail location reconciliations including bank accounts, incoming wire transfers, cash tills, and cash over/short
Store check and deposit review
Prepare journal entries related to retail store's cash over/short, bad debt, and checkbook
Additional duties as assigned

Benefits

An awesome campus that showcases our love of music with offices, conference rooms and hallways covered wall-to-wall with guitars and rock memorabilia
Enticing employee discount on all Guitar Center products and gear
Free sound proof practice studios located on campus, stocked with guitars, basses, keyboards, drum kits, mics, etc... available for all GC employees! (Some even have recording capabilities!)
Guitar Center Jam sessions -- Guitar Center employees form bands who then showcase their songs and skills -- this is entirely voluntary!)
Excellent medical, dental, vision, and life insurance benefits
Subsidized gym memberships
A matching 401k program

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