Sales Associate/Store Manager - Northeast Region

ACE Cash Express

22d•Onsite

About The Position

This is a pipeline requisition to build a talent pool for anticipated openings across multiple locations in the Northeast Region, including Washington D.C., Maryland, North Carolina, Ohio, Pennsylvania, and Virginia. ACE Cash Express values its employees, empowering sales associates to utilize their customer service and sales skills. The company fosters a workplace where collaboration and teamwork thrive, on-the-job learning and development are available, and excelling in one's role and assisting others is encouraged. ACE emphasizes strengthening relationships with customers, partners, and colleagues daily, and invests in its employees by promoting a culture centered on people, service, career advancement, and unity. The roles involve understanding customers' unique needs, recommending appropriate ACE products and services, communicating effectively, empathizing with challenges, and building trust to provide exceptional customer service. Employees will handle a wide range of services such as cash handling, check cashing, lending, bill pay, and card services, while prioritizing accuracy, confidentiality, and strict compliance with industry regulations and safety guidelines. The company seeks individuals with an entrepreneurial spirit who can work independently, embrace accountability for store performance, and understand the diverse range of financial products and services offered.

Requirements

Entrepreneurial spirit and ability to work independently
Embracing accountability for overall store performance
Ability to build trust with customers, listen actively, communicate effectively, and empathize with their challenges
Understanding the diverse range of financial products and services that ACE offers
High school diploma or equivalent

Nice To Haves

Two or more years of retail experience
Proficiency in Spanish in most markets

Responsibilities

Understanding customers’ unique needs and recommending appropriate ACE products and services
Communicating effectively with customers, empathizing with their challenges, and building trust
Providing exceptional customer service to foster lasting relationships
Handling a wide range of services that may vary by store, including cash handling, check cashing, lending, bill pay, and card services
Prioritizing accuracy, confidentiality, and strict compliance with industry regulations and safety guidelines