Sales Assistant

SmithAlbany, NY
Onsite

About The Position

The Sales Assistant will support the solar team specifically. Smith ranks #1 among all global independent electronic component distributors at an annual revenue in excess of $3.5 billion. Specifically on the solar side, we’re in need of a Sales Assistant to process orders for brand new, PV panels, inverters, batteries, storage and more. This position is located in Albany, NY.

Requirements

  • Meticulous attention to detail with the ability to manage complex, multi-line-item orders without errors
  • A proactive mindset to identify potential logistical bottlenecks before they impact sales processes
  • Excellent Excel skills
  • Bachelor’s degree (or equivalent) or two years in a sales support role

Responsibilities

  • Provide daily operational support to the sales team by managing RFQs, preparing formal proposals and ensuring data in the CRM is accurate and up-to-date
  • Lead the end-to-end administrative process for sales orders, including the creation and tracking of POs and SOs to ensure on-time fulfillment and customer satisfaction
  • Be the primary liaison between sales, purchasing and operations to verify inventory availability, inspections and shipping timelines
  • Manage the onboarding of new accounts with excellent follow through and detail tracking
  • Maintain proactive communication with existing customers regarding order statuses, tracking numbers and logistics updates
  • Ensure all transactions adhere to Smith’s standard SOPs and trade requirements
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