Sales Assistant

Centene Corporation

About The Position

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: Facilitates all administrative support to the sales team, and is charged with key responsibility of ensuring that all work instructions and processes as outlined in the Model Office document are followed. Serve as the day-to-day contact for assigned accounts, interacting with client contacts to facilitate problem resolution and promote high client satisfaction Work cross functionally with internal departments regarding client needs and requests, contractual obligations, work procedures, benefit change requests, and other elements of supporting assigned clients Assist the Account Executive with account renewals, benefit enrollment meetings, and overall compliance with client contracts Manage plan setup and benefit configuration of new and existing clients in PBM system Participate in new client implementation meetings, finalists meetings, conferences and tradeshows Develop contract amendments under the direction of the Account Executive Document appropriate client specific information in Salesforce.com Ability to travel Performs other duties as assigned Complies with all policies and standards

Requirements

Bachelor’s degree in Business Administration, Healthcare Administration, related field or equivalent experience.
For Centene Pharmacy Services: 1+ years of pharmacy benefits management (PBM) experience required.
For non-pharmacy roles: 1+ years of sales or client/account management experience in healthcare preferred.

Responsibilities

Facilitates all administrative support to the sales team
Ensuring that all work instructions and processes as outlined in the Model Office document are followed
Serve as the day-to-day contact for assigned accounts, interacting with client contacts to facilitate problem resolution and promote high client satisfaction
Work cross functionally with internal departments regarding client needs and requests, contractual obligations, work procedures, benefit change requests, and other elements of supporting assigned clients
Assist the Account Executive with account renewals, benefit enrollment meetings, and overall compliance with client contracts
Manage plan setup and benefit configuration of new and existing clients in PBM system
Participate in new client implementation meetings, finalists meetings, conferences and tradeshows
Develop contract amendments under the direction of the Account Executive
Document appropriate client specific information in Salesforce.com
Ability to travel
Performs other duties as assigned
Complies with all policies and standards