What you'll do: Prepare and deliver weekly tracking charts of order volume and details Answer incoming customer inquiries regarding pricing, product availability, delivery schedules, and payment terms Print and organize projects from bidders lists and maps Assist Sales Team with group bids and quotes Maintain average price chart Promptly handle pricing issues/discrepancies Assist customers with invoices and statements (in NetSuite) Support and troubleshoot NetSuite as needed Provide followâup on customer quotes, lost sales, and ongoing customer needs Monitor administrative workflows to ensure highâquality customer service and sales support Perform additional administrative or salesârelated duties as assigned What you'll need: Previous experience in sales support, customer service, or administrative support (construction, aggregates, or industrial environment preferred) Strong verbal and written communication skills Proficiency in Microsoft Office, especially Excel Ability to multitask, prioritize work, and maintain accuracy in a highâvolume environment Comfortable working in a fastâpaced, deadlineâdriven operation Ability to build and maintain positive working relationships with customers and internal teams Working Conditions: Ability to sit or stand for extended periods of time in office setting Ability to lift and carry up to 30–50 pounds as needed Regular, dependable attendance required
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees