Sales Assistant I/II

Central Pacific Bank•Honolulu, HI

36d

About The Position

Responsible for supporting the origination efforts and performing designated processing functions for their respective HLC. Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a "Voyaging Spirit" and being "Positively Ohana". Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness.

Requirements

High School diploma or GED required.
Sales Assistant I: 2+ years of experience in processing/automated underwriting saleable 1-4 family residential conforming and jumbo loans or experience in a field directly related to residential mortgage lending. (A bachelor's degree can substitute for 2 years of work experience or possession of valid and continuing MLO license will be considered meeting the minimum qualifications for experience.)
Sales Assistant II: 3+ years of experience in processing/automated underwriting saleable 1-4 family residential conforming and jumbo loans or experience in a field directly related to residential mortgage lending. (A bachelor's degree can substitute for 2 years of work experience or possession of valid and continuing MLO license will be considered meeting the minimum qualifications for experience.)
Registration with the Nationwide Mortgage Licensing System & Registry (NMLS) is required prior to performing any duties of a Mortgage Loan Originator (MLO).

Responsibilities

Inputs applications into the Loan Origination system, pulls credit reports, runs AUS, orders appraisals, opens escrows, and requests disclosures within 24 hrs. Completes submission checklists, reviews loan files for completeness and compliance with regulatory, investor, and HLD requirements. Follows up with HomeLoan Consultant on exceptions and for application deposits once signed disclosures acceptance received.
Runs Fraud gaurd and reviews other approved or exclusionary lists to ensure all parties associated with the loan are eligible
Reviews new application packages and applicable forms for completeness and accuracy
Prepares a washlist of missing items, disclosures or steps and sends the washlist to the originator
Follows up and collects missing information and documents to complete the credit package for loan processing
Sends out a Notice of Incomplete Application if the application cannot be submitted to Underwriting for a credit decision within the required timeframe
Reviews the originator's prequalification or automated underwriting file of the applicants to ensure income, assets, debt, and credit history is within selected loan program guidelines
Orders flood certificates, tax transcripts, appraisals, credit report supplements, trust reviews, title insurance policies, conveyances, and other applicable documents from vendors
Reruns automated underwriting findings based on Processor's review of file and any new information submitted by the originator or borrower
Works with the originator to restructure or edit the loan before submission to Underwriting
Completes all other tasks on the Processor's checklist
Assists in the gathering of standard loan documentation, tracking of any outstanding loan conditions, and meeting all loan deadlines.
Maintains client database that includes, but is not limited to: clients' names, addresses, contact info, pertinent dates (i.e., birthdays, anniversaries), future needs based on buying cycles, lower rates, etc. Assists in client relationship management by maintaining a follow-up tickler system and mailing marketing materials.