Sales Application Engineer

Maxcess International•Greenville, WI

About The Position

The Sales/Applications Engineer is a customer facing position responsible for quoting and co-designing custom machinery with our customers to meet their specifications and requirements; including new complete production lines, modules, and/or modifications of existing machinery. Job function includes direct interaction with Customers, Sales, Technical Support, Operations/Manufacturing, Vendors and Management to determine product requirements, and develop designs/technical drawings and specifications in a timely manner to meet tight schedules. Essential Job Duties and Responsibilities Include, but not exclusive to the following. Other duties may be assigned: Knowledge of web handling and converting equipment/process lines and their components a plus. Estimate costs and write quotes for complete machine solutions to include raw material, purchased components and systems, shop labor, engineering effort, shipping, safety, guarding, and other aspects of a complete machine. Ability to size power transmission, bearings, structural components and framing, roller deflections etc. a plus. Use internal proprietary software for sizing components. Review or write customer specifications for customer web converting equipment. Be capable of reading engineering drawings and understand Bills of Material. Actively design new machine concepts for best in class solutions with customers. Develop proposal layouts using 2D AutoCAD or 3D Solidworks and present to customers. Work with engineering to determine preliminary sizing of power transmission, bearings, structural components and framing, roller deflections etc. Determine and propose modifications of existing machinery. Gather vendor quotations as needed. Quote customer service spare/replacement parts and service trips. Quote to print of single components or assemblies for complete machine solutions. Able to handle multiple projects at the same. Lead meetings and send out meeting minutes, schedules and progress updates as needed. Follow up on recent and older quotes to track the status and schedules of customer’s projects. Maintain and document activity regularly in Salesforce.com and Epicor ERP system. Find reference projects for estimating and use CPI calculators. Track and handle changes to specifications and quotes - update documentation as required. Ability to identify scope creep and maintain the project baseline. Provide assistance to and cooperate with other departments. Support the team and customer at factory acceptance test. Support continuous improvement process by evaluating and implementing suggestions. Assure sufficient and accurate communication with all stakeholders, internal/external customers. Accurately and consistently account for all assigned project quotations, including mid project customer changes. Review project actuals to budget and estimates - understand and report on results as required. Attend design reviews to clarify project specification, identify potential deviations from intended quoted solution, suggest design improvements, or design for manufacturing improvements. Help market MWS/Maxcess business and build customer relationships. Professional interactions with suppliers and customers. Attend trade shows and work trade show booths. Occasional travel capability.

Requirements

Proficient with AutoCAD and/or SolidWorks is strongly preferred.
Proficient with MS Office Suite.
Strong interpersonal skills and flexibility to work on multiple projects and assignments is critical.
Understanding of manufacturing methods and processes, factory standards, fabrication processes, and assembly documentation.
Must be organized and detail oriented with the ability to meet deadlines.
Experience in machine design.
Must have a positive, can-do, attitude.
Knowledge of machining and manufacturing processes related to design practices.
Knowledge of machine safety standards, and their application(s).
Problem solving skills.
Ability to evaluate cost /benefit relationships as they relate to design.
Ability to work in team environment.
Ability to work independently without supervision.
Willingness to provide enthusiasm and creative solutions to meeting our customer needs and achieving the company’s goals.
Minimum 3-5 years related experience.
Minimum 2-year technical degree from and accredited College of University.

Nice To Haves

Knowledge of web handling and converting equipment/process lines and their components a plus.
Ability to size power transmission, bearings, structural components and framing, roller deflections etc. a plus.
Use internal proprietary software for sizing components.
Knowledge of Epicor ERP system a plus.
Experience working with customers is beneficial.
Experience and strong knowledge of the following are a plus: Web handling equipment and components Manufacturing Machining Microsoft Project SolidWorks Microsoft Excel, Word, Office AutoCAD Epicor

Responsibilities

Estimate costs and write quotes for complete machine solutions to include raw material, purchased components and systems, shop labor, engineering effort, shipping, safety, guarding, and other aspects of a complete machine.
Review or write customer specifications for customer web converting equipment.
Be capable of reading engineering drawings and understand Bills of Material.
Actively design new machine concepts for best in class solutions with customers.
Develop proposal layouts using 2D AutoCAD or 3D Solidworks and present to customers.
Determine and propose modifications of existing machinery.
Gather vendor quotations as needed.
Quote customer service spare/replacement parts and service trips.
Quote to print of single components or assemblies for complete machine solutions.
Able to handle multiple projects at the same.
Lead meetings and send out meeting minutes, schedules and progress updates as needed.
Follow up on recent and older quotes to track the status and schedules of customer’s projects.
Maintain and document activity regularly in Salesforce.com and Epicor ERP system.
Find reference projects for estimating and use CPI calculators.
Track and handle changes to specifications and quotes - update documentation as required.
Ability to identify scope creep and maintain the project baseline.
Provide assistance to and cooperate with other departments.
Support the team and customer at factory acceptance test.
Support continuous improvement process by evaluating and implementing suggestions.
Assure sufficient and accurate communication with all stakeholders, internal/external customers.
Accurately and consistently account for all assigned project quotations, including mid project customer changes.
Review project actuals to budget and estimates - understand and report on results as required.
Attend design reviews to clarify project specification, identify potential deviations from intended quoted solution, suggest design improvements, or design for manufacturing improvements.
Help market MWS/Maxcess business and build customer relationships.
Professional interactions with suppliers and customers.
Attend trade shows and work trade show booths.
Occasional travel capability.