Sales Application Engineer

Maxcess InternationalGreenville, WI

About The Position

The Sales/Applications Engineer is a customer facing position responsible for quoting and co-designing custom machinery with our customers to meet their specifications and requirements; including new complete production lines, modules, and/or modifications of existing machinery. Job function includes direct interaction with Customers, Sales, Technical Support, Operations/Manufacturing, Vendors and Management to determine product requirements, and develop designs/technical drawings and specifications in a timely manner to meet tight schedules.

Requirements

  • Minimum 3-5 years related experience.
  • Minimum 2-year technical degree from and accredited College of University.
  • Proficient with AutoCAD and/or SolidWorks is strongly preferred.
  • Proficient with MS Office Suite.
  • Strong interpersonal skills and flexibility to work on multiple projects and assignments is critical.
  • Understanding of manufacturing methods and processes, factory standards, fabrication processes, and assembly documentation.
  • Must be organized and detail oriented with the ability to meet deadlines.
  • Experience in machine design.
  • Must have a positive, can-do, attitude.
  • Knowledge of machining and manufacturing processes related to design practices.
  • Knowledge of machine safety standards, and their application(s).
  • Problem solving skills.
  • Ability to evaluate cost /benefit relationships as they relate to design.
  • Ability to work in team environment.
  • Ability to work independently without supervision.
  • Willingness to provide enthusiasm and creative solutions to meeting our customer needs and achieving the company’s goals.

Nice To Haves

  • Knowledge of web handling and converting equipment/process lines and their components a plus.
  • Ability to size power transmission, bearings, structural components and framing, roller deflections etc. a plus.
  • Use internal proprietary software for sizing components.
  • Be capable of reading engineering drawings and understand Bills of Material.
  • Work with engineering to determine preliminary sizing of power transmission, bearings, structural components and framing, roller deflections etc.
  • Knowledge of Epicor ERP system a plus.
  • Experience working with customers is beneficial.
  • Experience and strong knowledge of the following are a plus: Web handling equipment and components, Manufacturing, Machining, Microsoft Project, SolidWorks, Microsoft Excel, Word, Office, AutoCAD, Epicor

Responsibilities

  • Estimate costs and write quotes for complete machine solutions to include raw material, purchased components and systems, shop labor, engineering effort, shipping, safety, guarding, and other aspects of a complete machine.
  • Review or write customer specifications for customer web converting equipment.
  • Actively design new machine concepts for best in class solutions with customers.
  • Develop proposal layouts using 2D AutoCAD or 3D Solidworks and present to customers.
  • Determine and propose modifications of existing machinery.
  • Gather vendor quotations as needed.
  • Quote customer service spare/replacement parts and service trips.
  • Quote to print of single components or assemblies for complete machine solutions.
  • Able to handle multiple projects at the same.
  • Lead meetings and send out meeting minutes, schedules and progress updates as needed.
  • Follow up on recent and older quotes to track the status and schedules of customer’s projects.
  • Maintain and document activity regularly in Salesforce.com and Epicor ERP system.
  • Find reference projects for estimating and use CPI calculators.
  • Track and handle changes to specifications and quotes - update documentation as required.
  • Ability to identify scope creep and maintain the project baseline.
  • Provide assistance to and cooperate with other departments.
  • Support the team and customer at factory acceptance test.
  • Support continuous improvement process by evaluating and implementing suggestions.
  • Assure sufficient and accurate communication with all stakeholders, internal/external customers.
  • Accurately and consistently account for all assigned project quotations, including mid project customer changes.
  • Review project actuals to budget and estimates - understand and report on results as required.
  • Attend design reviews to clarify project specification, identify potential deviations from intended quoted solution, suggest design improvements, or design for manufacturing improvements.
  • Help market MWS/Maxcess business and build customer relationships.
  • Professional interactions with suppliers and customers.
  • Attend trade shows and work trade show booths.
  • Occasional travel capability.
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