Sales and Logistics Coordinator
About The Position
Pharmaron is seeking a highly organized and motivated Sales & Logistics Coordinator to join our Waltham team. This role is ideal for a professional who thrives in a fast-paced environment and enjoys combining client support, international logistics, data reporting, and commercial operations. In this position, you will play a key role in coordinating global biological shipments, supporting trade compliance processes, partnering with Business Development teams, and ensuring an exceptional experience for clients across multiple regions.
Requirements
- Associate's or Bachelor's degree preferred, or equivalent relevant experience
- 2 - 3 Years of experience in logistics, export operations, customer support, sales coordination, or related fields
- Proficiency in Microsoft Excel and Word
- Strong communication skills with a polished, client-facing approach
- Excellent organizational skills and attention to detail
- Ability to manage multiple priorities in a fast-paced global environment
Nice To Haves
- Experience with regulated shipments, biotech, pharma, or healthcare industries preferred
- Salesforce experience, including reporting and opportunity management, strongly preferred
Responsibilities
- Coordinate international export shipments, including biological materials to China and other global destinations
- Support clients with export documentation, shipping labels, and permit requirements
- Partner with internal import/export teams to ensure timely customs clearance and delivery
- Track inbound and outbound shipments, proactively resolving delays or discrepancies
- Prepare monthly shipment activity and reimbursement reports using Excel
- Create quotations, Statements of Work (SOWs), and client-facing documents
- Serve as a primary contact for purchase orders, signatures, and customer follow-up
- Act as liaison between clients and scientific teams during pricing and proposal discussions
- Support Business Development leaders with Salesforce opportunity tracking and reporting
- Build and maintain Salesforce dashboards to improve pipeline visibility and sales efficiency
- Assist with monthly billing summaries for strategic clients
Benefits
- Insurance including Medical, Dental & Vision with significant employer contributions
- Employer-funded Health Reimbursement Account
- Healthcare & Dependent Care Flexible Spending Accounts
- 100% Employer-paid Employee Life and AD&D Insurance, Short- and Long-Term Disability Insurance
- 401k plan with generous employer match
- Access to an Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
5,001-10,000 employees
