Sales and Conference Coordinator

Pyramid Global Hospitality

1d•$25 - $25•Onsite

About The Position

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! About our property: Wayfinder Newport is more than just a boutique hotel — it’s a labor of love created by a collective of local chefs, bartenders, artists, designers, and entrepreneurs who proudly call Newport, Rhode Island home. Driven by a shared vision, we set out to reimagine the classic Newport hotel experience with something vibrant, creative, and deeply rooted in the community. Our property features 187 thoughtfully designed rooms, including 30 spacious deluxe suites, a full-service restaurant, and 2,600 square feet of versatile event space. At Wayfinder Newport, we’re committed to being the best employer in the area. What makes us different? It starts with our people-first culture, comprehensive benefits — including 401(k) with company match — and rewarding bonus programs. We're seeking individuals who are genuinely passionate about hospitality and guest service. Our core values center on personal growth, a strong sense of community, and supporting each other’s success. Every team member plays a vital role in creating the exceptional, memorable experiences our guests return for. We’re building more than a hotel — we’re building a destination. One that people are excited to visit, not just pass through. Discover what a career with Pyramid Global at Wayfinder Newport can mean for you. Join our team and help us shape the future of hospitality in Newport. What you will have an opportunity to do: We are looking for a highly engaging, customer focused individual to join our sales team as a Sales Coordinator. The successful candidate for this role will have a proven track record of providing exceptional service, is open to learning and leading by example, responds in a professional and courteous manner to guests and team, as well as being there to support the team both personally and professionally. The Sales Coordinator will be primarily responsible supporting our Sales Team and ensuring that they have the tools, supplies and resources that they need to deliver service that sets us apart. They are responsible for creating a positive guest interaction that will build the guests anticipation for their upcoming visit. They must also be knowledgeable on providing accurate information to our guests about the resort, and special events going on during their stay. This role is the key to helping our guests discover their “Wanderlust” experience! If you have experience in a hotel/resort, enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.

Requirements

High school diploma or equivalent required.
Strong desire to make a positive impact on guests and team members.
Outgoing and engaging personality.
Strong computer skills.
Excellent verbal and written communication skills.
Proficiency in Microsoft Office (Word, Excel, Outlook); experience with sales systems or property management systems preferred.
Detail-oriented with strong follow-through and problem-solving abilities.
Ability to work effectively in a fast-paced environment.
Professional demeanor with strong customer service and relationship-building skills.
Ability to work a flexible schedule as business needs require

Nice To Haves

Previous hotel or resort experience preferred.
experience with sales systems or property management systems preferred.

Responsibilities

You will answer Incoming Phone Calls, Qualify Inquiries, Set up Calls with Sales & Catering Sales Manager
Responsible for sending packages and answering general questions
You will create monthly recap of leads and updates
You are expected to assist in creating Contracts, Estimates, and Site Tours
You will create Sales & Catering kits and restocking supply area as appropriate
You will control the office supplies and ordering supplies when necessary
You will update Sales System with actuals after completion of events
You will send out Thank You Cards/Emails
Serve as a primary on-site point of contact for all group business, including guests, VIP's and vendors
Lead final planning meetings and manage event details and timelines
Act as a liaison between the customer and hotel sales person to provide direction and supervision during execution of meeting and banquet functions or event
Monitor, manage and coordinate guestroom pick up for all groups including sending weekly/ monthly updated rooming lists to main contact(s)
Generate and distribute BEO's and group resumes
Monitor and manage due deposits and final payments including the creation of invoices