CONFERENCE COORDINATOR

Compass Group • New York, NY

21h • $32 - $33

About The Position

In this role you will ensure successful delivery of all services for meetings and conferences by coordinating with clients, vendors and coworkers.

Requirements

• Excellent organizational skills, with the ability to prioritize tasks and juggle many tasks simultaneously.
• Excellent oral and written communication skills.
• Strong computer skills including Microsoft suite including Teams and knowledge of office technology/equipment.
• Full knowledge of the conference center reservation system. EMS knowledge ++
• Ability to work calmly and effectively in stressful situations.
• Exceptional client service skills to exceed expectations.
• Punctual, dependable and dedicated to achieving operational excellence, down to the smallest of details.
• Discreet, ethical and committed to maintaining a high degree of confidentiality.
• Excelling as a team member, with a passion for delivering the Platinum Service(R) standard and focused on total customer satisfaction.
• Maintaining a consistently professional approach, with a willingness to take ownership and responsibility both within and outside one's job domain.
• A college graduate with two years of conference planning experience in a conference center or corporate environment

Responsibilities

• Serving as the first point of contact for guests, visitors, and employees
• Handle meeting room bookings, received by phone or email.
• Sending initial confirmations in connection with bookings and following up at specified intervals prior to the event to confirm the current status of the meeting, the accuracy of participant counts, the need for special equipment, etc.
• Coordinating a wide range of services for meetings which have been booked, including audio visual requirements, food and beverage requests, conference room set-ups, signage, distribution of materials, etc.
• Conferring with clients before, during and after their events, maintaining a positive relationship and responding to inquiries and requests in a timely manner.
• Registering, Welcoming, and Escorting all guest and visitors
• Answering emails and Teams messages and responding to a variety of general inquiries
• Maintaining and ordering office supplies for all copy rooms.
• Perform opening procedures and tasks
• Assist with conference room set-ups, including F&B and office supplies.

Benefits

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level