Sales Administrator, Rx Compliance Solutions

Inmar Intelligence•Winston-Salem, NC

16h

About The Position

As a member of the Sales Operations team and under the general supervision of a manager, the Sales Administrator is responsible for supporting the execution of the strategy and growth of assigned products within the assigned product portfolio. This position is responsible for supporting the overall growth and revenue plans for the assigned products. The responsibility includes supporting key areas within the product lifecycle for assigned Inmar products, which can include market research, product definition focus, business planning, planning and development, programs, launch readiness and sales support. In addition to owning key areas of responsibility within the product lifecycle, the Sales Administrator may consult with cross-functional teams from technical product management, product marketing, sales, solution experts, finance and account management on other key responsibilities within the product. Sales support will include processing orders and submitting for billing, and managing contract opportunity life cycles including renewals and amendments.

Requirements

Three to five years of related work experience in one or more (preferably a combination) of the following fields: marketing research or promotions, product development and/or, management, client services/operations, account management, customer service, billing.
Prioritize and manage multiple tasks to ensure timely completion of all projects
Intermediate level proficiency utilizing Google Suite, MS Word, Excel, Business English and composition (professional level)
Experience with a CRM tool (i.e. Salesforce)
Facilitate communications and problem solve
Compose complex, professional business correspondence and reports
Plan own work after objective is set by supervisor
Interpersonal communication techniques
Provide technical guidance and training to co-workers
Industry concepts and practices
Marketing and promotional concepts and practices
Deal effectively with individuals at all business levels and a variety of situations requiring tact, judgment, and composure
Establish and maintain good working relationship with other departmental personnel
Use good judgment in recognizing the scope of authority
Authorization to work in the U.S. without the need for employer sponsorship now or in the future.

Responsibilities

Support the execution of the quote-to-cash process, ensuring accurate and timely coordination of invoicing and revenue activities
Maintain and track sales and revenue data, including month-to-date and year-to-date performance, to support reporting and forecasting
Partner cross-functionally with Finance (Accounts Receivable and Collections) to resolve order-to-cash issues and ensure a seamless customer experience
Identify and resolve discrepancies across sales orders, contracts, and invoicing to maintain data integrity
Maintain accurate contract and customer records within Salesforce, ensuring data integrity for reporting and sales planning
Effectively prioritize and manage multiple tasks, ensuring timely follow-up and completion aligned with defined KPIs
Adhere to established sales operations processes, tools, and best practices
Work independently to manage responsibilities and drive tasks through to completion with minimal supervision

Benefits

Medical, Dental, and Vision insurance
Basic and Supplemental Life Insurance options
401(k) retirement plans with company match
Health Spending Accounts (HSA/FSA)
Flexible time off and 11 paid holidays
Family-building benefits, including Maternity, Adoption, and Parental Leave
Tuition Reimbursement and certification support, reflecting our commitment to lifelong learning
Wellness and Mental Health counseling services
Concierge and work/life support resources
Adoption Assistance Reimbursement
Perks and discount programs