Sales Administration Specialist

Car Keys Express•Louisville, KY

About The Position

The purpose of the Sales Administration Specialist is to support and enable the sales organization by ensuring efficient, accurate, and streamlined administrative and operational processes. This role serves as the backbone of sales operations, managing critical tasks such as order processing, data management, reporting, and cross-functional coordination. By maintaining data integrity, facilitating communication between departments, and supporting the sales team with timely information and documentation, the Sales Administration Specialist helps the organization maximize revenue, improve operational efficiency, and deliver exceptional customer service. The Sales Administration Specialist plays a vital role in supporting the sales organization through effective management of administrative and operational tasks. This position is responsible for maintaining the accuracy of sales data, processing orders, preparing performance reports, and ensuring smooth coordination between sales, finance, logistics, and customer service teams. The ideal candidate will be highly organized, detail-oriented, and proactive, with the ability to manage multiple priorities in a fast-paced corporate environment.

Requirements

Strong understanding of sales operations, order processing, and reporting best practices
Exceptional attention to detail and accuracy
Strong analytical and problem-solving skills with the ability to interpret data and identify trends
Excellent written and verbal communication skills
Proven ability to manage multiple priorities and meet deadlines in a dynamic environment
High level of professionalism and discretion when handling confidential information
Team-oriented mindset with the ability to work collaboratively across departments
Ability to prioritize and organize effectively
Ability to work independently
At least 1 years experience as sales and/or operations support position.
Experience generating and analyzing sales performance reports, forecasts, and dashboards.
Knowledge of sales and marketing strategies
Understanding of sales and marketing best practices
Sound judgement and problem-solving skills
Employee-focused attitude, with high level of professionalism and discretion
A demonstrated commitment to high professional ethical standards.
Excel at operating in a fast-paced environment.
Ability to look at situations from several points of view.
Persuasive with details and facts.
Displays enthusiasm and sense of urgency to execute assignments.
Strong working knowledge with Excel, PowerPoint, and Google platform.

Nice To Haves

Bachelor's Degree (preferably in business or marketing)

Responsibilities

Process sales orders, quotations, and purchase requests accurately and in compliance with company policies
Maintain and update customer accounts, pricing, and product data in internal systems
Verify order details for accuracy, including pricing, terms, and product availability
Monitor the progress of customer orders to ensure timely fulfillment and delivery
Coordinate with production and shipping teams to resolve order discrepancies or delays
Generate and analyze weekly, monthly, and quarterly sales reports
Track and report on sales performance, pipeline metrics, and customer trends
Assist with the development of sales forecasts and target tracking
Support commission and incentive calculations by verifying data accuracy and eligibility
Manage communication between the sales department and other internal stakeholders to ensure alignment
Maintain complete and accurate customer and product records in internal databases
Deliver weekly, monthly, and quarterly sales performance reports on schedule
Track and document all contract renewals, expirations, and pricing updates
Ensure seamless coordination with finance, logistics, and customer service teams to resolve order or billing issues
Facilitate timely communication of key sales information between departments (e.g., product launches, pricing changes)
Respond to internal and external inquiries within established response times (typically 1 business day)
Maintain confidentiality of sensitive customer and company information at all times