Sales Administration Associate

cb20•Saratoga Springs, NY

13d

About The Position

The Sales Administration Associate to an IT / AV solution provider, will primarily support the AV sales team with administrative tasks, providing presales support to the AV sales team with the primary objective of offloading sales administrative tasks to the sales admin team. This role is crucial in ensuring the sales team can focus on their core responsibilities by handling various administrative duties efficiently. This role is primarily supporting but not limited to the AV sales team.

Requirements

Detail oriented, organized, conscientious, and a team player.
Good culture fit with our dynamic and collaborative environment.
At least a 2-year college degree required.

Nice To Haves

1-2 years of AV industry experience preferred.

Responsibilities

Conscientious approach to job responsibilities and detail oriented.
Able to organize and prioritize workloads, responsive, accurate, consistent ability to develop and maintain customer and partner relationships.
Provide accurate and timely quotes for the sales team.
Handle vendor deal registrations and obtain the best possible pricing.
Respond to RFQs (Request for Quotations) and conduct competitive cost analysis.
Vendor management includes maintaining positive vendor relationships.
Sales Reporting.
Receive customer orders and ensure proper ordering and closing out processes.
Facilitating delivery and installation of equipment by coordinating efforts of sales, shipping, and service.
With the assistance of the Sales Operations Manager, resolve customer crisis, problems, complaints, and issue RMA's, ensuring a high degree of customer satisfaction.
Providing a point of contact for clients during the absence of Account Management Team to increase their time resources and ensure prompt response to customer needs.
Maintaining client records, processing sales orders, and performing other clerical duties.