Sales Admin Coordinator

Aston Carter • Bismarck, ND

2d • $21 - $25 • Onsite

About The Position

We are seeking a dedicated office coordinator with experience in sales support, customer service, or administrative roles. Experience in construction, manufacturing, or related industries is a plus. The ideal candidate will have strong communication and organizational skills and proficiency with office software.

Requirements

• Strong communication and organizational abilities
• Proficiency with office software and CRM systems
• Ability to manage multiple tasks and prioritize effectively
• Understanding of sales processes and basic project management principles

Nice To Haves

• Familiarity with products and services in construction, manufacturing, or similar industries
• Certifications in customer service or administrative support
• High school diploma or equivalent
• Additional coursework or certification in business administration or related fields

Responsibilities

• Prepare accurate, timely quotes for products and services based on customer requirements and established pricing guidelines.
• Collaborate with the sales team to ensure quotes reflect correct specifications, quantities, and pricing.
• Follow up with customers regarding pending quotes and address any questions or adjustments.
• Deliver exceptional customer service by responding to inquiries, resolving issues, and handling concerns professionally and efficiently.
• Maintain positive, ongoing relationships with customers to ensure needs are met and expectations exceeded.
• Process orders, monitor order status, and provide timely updates to customers.
• Answer incoming phone calls promptly and professionally, directing inquiries as needed.
• Provide customers and potential clients with information about products, services, and order updates.
• Adhere to established sales processes to ensure consistency and efficiency in handling inquiries, processing orders, and managing customer relationships.
• Assist the sales team with administrative tasks such as maintaining accurate records and updating CRM systems.
• Support project management activities by tracking milestones, coordinating with internal teams, and helping ensure timely delivery of products.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees