Sales Account Manager Remote Hybrid

2 Krew Security & Surveillance•Pittsburgh, PA

44d•$50,000•Hybrid

About The Position

2Krew is looking for an Account Manager to join our team in our Kittanning office. This person will operate as the lead on all critical business accounts. The focus of this vital role is to manage the relationship with the client by creating a positive working relationship. The Account Manager is responsible for addressing client issues and responding to questions. The ideal candidate comes with experience in account management and developing new business opportunities among both existing and new customers. Excellent cross-functional experience working with customer service and product development to improve the entire customer experience is a critical factor in this role. This role is currently based in our Kittanning, PA office. The incumbent is expected to be in office during the training portion of the onboarding period and for critical in-person meetings but will generally work from home.

Requirements

Bachelor's degree in Business, Sales or related field
Strong verbal and written communications skills
Excellent listening, negotiation, and presentation abilities
Familiarity with CRM software preferred (ConnectWise a bonus)
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
Some travel required for this role

Responsibilities

Oversee customer account management – Includes developing new business along with negotiating contracts and agreements to maximize profits.
Collaborate cross-functionally – Work closely with the sales team to achieve quotas while keeping clients satisfied and engaged with products and services.
Ensure delivery to customers - Facilitate the timely and successful delivery of solutions according to customer needs and objectives.