Remote/Traveling - Sales Account Manager (Northeast Territory)

ZLINE•Philadelphia, PA

1d•Remote

About The Position

ZLINE Kitchen and Bath is a family-owned appliance company based in Reno, Nevada, with additional locations in Tennessee and Ohio. ZLINE provides an elevated luxury experience with industry-leading kitchen appliances and bath fixtures at an attainable price. Each collection is meticulously designed and shipped in the United States, and ZLINE is a progressive American company that supports local communities through hiring locally and giving back. ZLINE has become a household name in the luxury appliance industry, partnering with major retailers nationwide to market and sell luxury appliances. The company is known for its attention to detail and commitment to customers and employees, believing in innovation and honest business. As a Remote - Sales Account Manager in Pennsylvania, you will be the primary representative for ZLINE to its Dealers. Sales Account Managers are positive, upbeat individuals who value knowledge, customer satisfaction, and helping others. This role is ideal for someone looking to excel in their career, push boundaries, create new strategies, and advance within the company. It's a perfect position for those with light sales experience seeking to hone their skills in the sales industry, with limitless potential for growth at ZLINE. The company values the development of skill sets, education, personable skills, and computer literacy on the job. Sales Account Managers enjoy building relationships, making sales, maintaining competitiveness within their team, and are excellent communicators. ZLINE prioritizes customer experience, and all new employees receive 30 days of customer experience training to build product and company knowledge before moving to their respective departments.

Requirements

Must be physically located in the state of Pennsylvania, USA
Ability to travel around 60%+ of the time to see out-of-town dealers is a must
High school diploma or equivalent required
Excellent verbal and written communication skills
Great organizational and follow-up skills
Literacy with Mac OS computer systems
Familiarity with the Google Suite (ie, Docs, Sheets, Calendar, Gmail)
Ability to be on the phone, email, and communicate for about 8 hours/day
Sales or Dealer relationship management experience
Dedicated to being a forever learner of Product Knowledge (We create new SKUs every quarter!)
Ability to go above and beyond what is asked of you

Nice To Haves

Bachelor's Degree preferred
Management experience is a plus
Familiarity with Salesforce CRM preferred
Bilingual is a plus

Responsibilities

Full Account Management and Ownership: Manage a portfolio of Dealer Partners by processing orders, providing support, and growing business sales
Patience and understanding of customer needs, ability to de-escalate when necessary
Develop and maintain strong relationships with Dealer Partners
Identify opportunities to grow accounts
Identify areas of improvement for accounts (both internal and external)
Ensuring up-to-date product information, inventory, and promotion materials
Conduct training: virtual, in-person
Convert Leads to Accounts