Safety Specialist - Homeless Shelter (4269)

MERCY HOUSE•Santa Barbara, CA

1d•$22 - $22•Onsite

About The Position

The Safety Specialist is responsible for providing supportive services and logistical support to the Emergency Shelter Program during designated shifts. This position requires a flexible work schedule including some weekend, morning and evening and holiday shifts. Dependability, responsibility, and the ability to communicate effectively and respectfully are mandatory skills. The ability to demonstrate personal integrity is a must.

Requirements

Possess a high level of patience, tolerance and understanding for individuals who present for services with urgent multiple case management and health needs
Ability to perform crisis intervention as needed
Ability to complete job duties that are guest-focused, trauma-informed, and housing-focused.
The ability to direct and professionally control crowds while preserving their right to personal dignity
Ability to work in synch with licensed 3rd-party security officer team
Reliable transportation required
A flexible work schedule including some schedule changes, some weekends, and evening shifts to meet the department’s needs
Detail-oriented and computer proficient in Microsoft Word and Excel required
Self-motivated, the ability to manage a high volume of emails, work independently and with a group, dependability, responsibility
The ability to communicate clearly, effectively both in written and verbal form as well as respectfully are mandatory skills
Multi-task and work in a fast-paced environment
Navigate urgent matters while upholding a degree of flexibility
Work effectively with a diverse population
Rapid prioritization
Speak effectively before landlords and/or small groups
Knowledgeable about fair housing and legal concerns to advocate for the organization and the clients we serve
Ability to lift, bend, push, and pull up to 50 pounds
Answer and respond to phone queries
Prolonged periods of walking around facility and perimeter

Responsibilities

Shelter Support
Ensure a safe and client focused environment for guests to quickly end their homelessness.
Assist in the implementation of shelter activities to ensure quality, guest focused, and trauma informed delivery of services
Encourage and discuss progress toward housing with shelter guests
Assist with shelter setup and maintenance
Assist with general cleanliness and safety of facility including emptying trash cans and clean-up
Assist with receiving and verifying orders from vendors, completing tally sheets
Assist in the organization of supplies and facilities needs
Maintain a safe and functional shelter facility by providing traffic control and gate service
Perform basic searches of persons or their property
Demonstrate responsibility during perimeter checks and fire watch duties
Provide client engagement support to drivers during shuttle service ride-along
Administration
Oversee administrative duties that support program services
Assist with keeping detailed daily summary sheets
Assist with record keeping and reporting
Assist with keeping perimeter check logs and fire watch duties
Miscellaneous
Assist with guest services and program activities if necessary
complete ad hoc projects as appointed by Supervisor