Safety Specialist

State of the Heart Recovery•Albuquerque, NM

31d

About The Position

At State of the Heart Recovery, the Safety Specialist supports a secure, orderly, and therapeutic environment across all facilities. This role focuses on proactive safety practices, trauma-informed engagement, and client-centered communication rather than enforcement. The Safety Specialist collaborates closely with clinical, operational, and behavioral-health teams to reinforce safety expectations, support emergency response processes, and maintain environments that promote client dignity, staff safety, and organizational stability. This is a non-armed position that emphasizes observation, prevention, de-escalation, and supportive presence in a behavioral-health and addiction-recovery setting.

Requirements

High school diploma or GED required.
Valid Level 2 license through the New Mexico Regulation and Licensing Department.
Valid driver’s license and ability to meet organizational insurance requirements.
Strong communication skills and the ability to remain calm under pressure.
Sound judgment, professionalism, and ability to work independently with minimal supervision.
Commitment to confidentiality, ethical conduct, and client dignity.

Nice To Haves

Experience in safety, security, behavioral health, or related settings preferred.
Training or certification in Crisis Prevention Intervention, First Aid and CPR, trauma-informed care, or emergency preparedness preferred.

Responsibilities

Monitor facility entrances, exits, and shared areas to maintain a safe and welcoming environment.
Greet and screen clients, visitors, and vendors in a courteous and professional manner.
Conduct routine safety and environmental rounds and promptly report hazards or concerns.
Respond to incidents, disturbances, or emergencies using approved de-escalation and safety protocols.
Support emergency response procedures including fire, medical, evacuation, and weather events.
Collaborate with Behavioral Health Technicians and clinical staff during crisis situations to ensure coordinated, trauma-informed response.
Complete accurate incident and safety reports and communicate critical information to leadership.
Observe and reinforce client boundaries and behavioral expectations respectfully and consistently.
Maintain confidentiality and comply with HIPAA and 42 CFR Part 2 requirements.
Participate in required safety, crisis-prevention, and emergency-preparedness trainings.
Communicate effectively with staff, clients, visitors, and supervisors in routine and emergent situations.
Perform additional safety and support duties as assigned to enhance facility readiness.