Safety Specialist (4227)

MERCY HOUSE•Costa Mesa, CA

12d•$22 - $22

About The Position

The Safety Specialist is responsible for providing supportive services and logistical support to the Emergency Shelter Program during designated shifts. Key responsibilities include assisting with shelter setup, maintaining the safety of the facility, and assisting with crowd control and crisis intervention. The ability to ensure a client-focused, trauma-informed housing approach are required.

Requirements

Possess a high level of tolerance and understanding for individuals who present for services with urgent multiple case management and health needs
Ensure a client-focused, trauma-informed, and housing-focused shelter approach
Ability to direct and professionally control crowds while preserving their right to personal dignity
Ability to work in sync with licensed third-party security officer team
Knowledgeable about fair housing and legal concerns to advocate for the organization and the clients we serve
Ability to work effectively with a diverse population; plan, organize and prioritize duties; perform crisis intervention as needed; clearly communicate information and instructions verbally and in written form; maintain a positive, professional and safe environment while on duty; and establish and maintain effective working relationships with others
A flexible work schedule including some schedule changes, some weekends, and evening shifts to meet the department’s needs
Detail-oriented and computer proficiency in Microsoft Word and Outlook
Self-motivated, the ability to manage a high volume of emails, work independently and with a group, dependability, responsibility
Enter units with program staff as needed
Answer and respond to phone queries
Prolonged periods of standing
Ability to lift, bend, push, and pull up to 50 pounds

Nice To Haves

Fluency in Spanish is of significant value

Responsibilities

Assist in the implementation of shelter activities to ensure quality, guest-focused, and trauma-informed delivery of services
Encourage and discuss progress toward housing with shelter guests
Assist with shelter setup and maintenance
Assist with general cleanliness and safety of facility including emptying trash cans and clean-up
Assist with receiving and verifying orders from vendors, completing tally sheets
Assist in the organization of supplies and facilities needs
Maintain a safe and functional shelter facility by providing traffic control and gate service
Perform basic searches of persons or their property
Demonstrate responsibility during perimeter checks and firewatch duties
Provide client engagement support to drivers during shuttle service ride-alongs
Assist with keeping detailed daily summary sheets
Assist with record keeping and reporting
Assist with keeping perimeter check logs and firewatch duties
Assist with guest services and program activities if necessary
Complete ad hoc projects as appointed by Supervisor