Safety Specialist (2) Full time
About The Position
As Arapahoe Libraries continues to expand its commitment to safe, welcoming spaces, we are seeking two Safety Specialists to provide a steady, visible presence across our locations, combining exceptional customer service with safety awareness. In this role, you will help protect facilities, support staff, and ensure patrons feel secure while enjoying all the library has to offer. You will focus on patron support, safety monitoring, incident prevention, and facility protection, helping our libraries remain trusted, inclusive spaces for learning and connection. The Safety Specialist works across multiple Arapahoe Libraries locations, supporting a diverse community of patrons and staff. You will engage with patrons, answer questions, and foster a respectful environment. Responsibilities include monitoring buildings and grounds, responding to situations with a de-escalation mindset, and documenting events with accuracy and discretion. You will partner with staff and external agencies to maintain secure facilities and promote a culture of safety district-wide while preserving each branch's welcoming atmosphere.
Requirements
- High school diploma or equivalent
- 6 months to 2 years of experience in safety, law enforcement, or customer service, ideally in a public or community setting (such as a school or domestic abuse shelter)
- Ability to remain calm and effective under pressure and in emergency situations
- Ability to patrol facilities for extended periods
- Reliable transportation and availability for evening and weekend shifts
- Ability to work with diverse populations in a respectful, inclusive manner
- Ability to obtain CPR, First Aid, and AED certification within 90 days of hire
- Comfort with Microsoft 365 tools (Outlook, Word, Excel) and eagerness to learn safety-related technology such as security monitoring systems or incident reporting software
Nice To Haves
- Current certification in CPR, First Aid, and AED
- Experience working in public-facing or community-centered environments
Responsibilities
- Greet patrons, answer questions, and provide friendly, approachable assistance
- Monitor patron behavior, enforce library policies, and build rapport with patrons and staff
- Patrol library buildings and grounds to ensure safety and address concerns promptly
- Identify and address situations promptly, prioritizing de-escalation and patron support
- Secure facilities, monitor safety systems, and respond to incidents as needed
- Document events clearly and discreetly while supporting staff and external partners
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
