Safety Specialist (2) Full time

Arapahoe Libraries • Englewood, CO

1d • Onsite

About The Position

As Arapahoe Libraries expands its commitment to safe, welcoming spaces, they are seeking two Safety Specialists to provide a steady, visible presence across their locations. This role combines exceptional customer service with safety awareness, focusing on protecting facilities, supporting staff, and ensuring patrons feel secure while enjoying library services. The Safety Specialist will engage with patrons, answer questions, and foster a respectful environment. Responsibilities include monitoring buildings and grounds, responding to situations with a de-escalation mindset, and documenting events with accuracy and discretion. The specialist will partner with staff and external agencies to maintain secure facilities and promote a culture of safety district-wide while preserving each branch's welcoming atmosphere.

Requirements

• High school diploma or equivalent
• 6 months to 2 years of experience in safety, law enforcement, or customer service, ideally in a public or community setting (such as a school or domestic abuse shelter)
• Ability to remain calm and effective under pressure and in emergency situations
• Ability to patrol facilities for extended periods
• Reliable transportation and availability for evening and weekend shifts
• Ability to work with diverse populations in a respectful, inclusive manner
• Ability to obtain CPR, First Aid, and AED certification within 90 days of hire
• Comfort with Microsoft 365 tools (Outlook, Word, Excel) and eagerness to learn safety-related technology such as security monitoring systems or incident reporting software

Nice To Haves

• Current certification in CPR, First Aid, and AED
• Experience working in public-facing or community-centered environments

Responsibilities

• Greet patrons, answer questions, and provide friendly, approachable assistance
• Monitor patron behavior, enforce library policies, and build rapport with patrons and staff
• Patrol library buildings and grounds to ensure safety and address concerns promptly
• Identify and address situations promptly, prioritizing de-escalation and patron support
• Secure facilities, monitor safety systems, and respond to incidents as needed
• Document events clearly and discreetly while supporting staff and external partners

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED