Safety, Security, and Treatment Technician

Virginia Information Technologies Agency

22h•Onsite

About The Position

A. Facilitates supportive and therapeutic interventions • Engage in individual patient interactions consistent with treatment team recommendations by understanding patient’s individualized treatment plan and applying it appropriately • Act as liaison between treatment team and direct care staff • Consistently provide constructive input related to treatment, milieu and clinical issues. • Serve as positive, professional role model to patients by effectively communicating positive and negative consequences of their behavior choices • Actively participates in unit community meetings • Maintain therapeutic boundaries with patients and provide appropriate redirection when overstepping boundaries occur B. Maintains safe and therapeutic environment • Monitor, observe, intervene and report any safety issues, including patient and staff behavior, and environmental issues • Serve as primary resource for direct care staff in patient conflict de-escalation • Attempts to resolve patient issues on the unit, calling for assistance only when needed. • Serve as responder during behavioral codes • Perform safety rounds as ordered by physician and document the rounding in the electronic health record • Monitor cleanliness of the unit as well as non-working equipment on the unit; report non-working equipment and any safety concerns that can develop from non-sanitary environment to Unit Manager. C. Documentation • Document all unusual behavior or changes in behavior, and report observations to professional staff • Ensures all oral and written reports are factual, professional, clear and submitted prior to the end of the shift • Keeps accurate and timely records for the development of behavioral interventions Essential D. Collaboration with others • Maintains cooperative relationship with co-workers and supervisor • Assists in monitoring therapeutic activities and/or groups for patients • Escorts patients to other departments, meals, recreational activities and outside of hospital per protocols and procedure • Follows established facility policies at all times and as instructed by supervisor.

Requirements

Ability to use computerized forms for data entry
Ability to work any assigned post as directed by supervisor.
Excellent oral and written communications
Ability to prioritize and complete concurrent work demands
Ability to work independently
Ability to problem-solve and make decisions
Working knowledge of conflict resolution and appropriate implementation of conflict de-escalation techniques
Knowledge of Catawba Hospital’s safety protocols and ability to apply them

Nice To Haves

Previous experience in healthcare or security is preferred.

Responsibilities

Engage in individual patient interactions consistent with treatment team recommendations
Act as liaison between treatment team and direct care staff
Provide constructive input related to treatment, milieu and clinical issues
Serve as positive, professional role model to patients
Actively participates in unit community meetings
Maintain therapeutic boundaries with patients
Monitor, observe, intervene and report any safety issues
Serve as primary resource for direct care staff in patient conflict de-escalation
Serve as responder during behavioral codes
Perform safety rounds as ordered by physician and document the rounding in the electronic health record
Monitor cleanliness of the unit as well as non-working equipment on the unit
Document all unusual behavior or changes in behavior, and report observations to professional staff
Ensures all oral and written reports are factual, professional, clear and submitted prior to the end of the shift
Keeps accurate and timely records for the development of behavioral interventions
Maintains cooperative relationship with co-workers and supervisor
Assists in monitoring therapeutic activities and/or groups for patients
Escorts patients to other departments, meals, recreational activities and outside of hospital per protocols and procedure
Follows established facility policies at all times and as instructed by supervisor.