FIFA Safety & Hospitality Supervisor
Windwalker Group•Boston, MA
•$35•Onsite
About The Position
Windwalker Group is hiring Security Supervisors for the Boston 26 FIFA Fan Festival™. Supervisors provide frontline shift oversight across all posts at City Hall Plaza. You will lead a team of security officers, verify post coverage, handle escalations, and serve as the key link between deployed officers and the command team.
Requirements
- Minimum 2 years security experience with at least 1 year in a supervisory or lead role
- Strong written and verbal communication for incident reports and logs
- Must pass a background check before deployment
Nice To Haves
- Prior large venue or multi-day event supervision experience strongly preferred
Responsibilities
- Conduct hourly post checks for all assigned officers and log findings each shift
- Verify full post coverage at shift start and report any gaps immediately
- Handle officer-reported escalations and determine the appropriate response
- Run pre-shift briefings for your team covering assignments, risks, and communications
- Monitor crowd behavior across your zone and reposition officers as conditions require
- Ensure officers maintain professional uniform and conduct throughout the shift
- Hand off to the incoming Supervisor with a full verbal and written situation report
- Document all significant events and officer observations in the daily incident log
Benefits
- Weekly pay — every Friday
- Free uniform provided
- Free MBTA T-Pass for the month of June
- $100 sign-on bonus for the first 50 hires
- $300 completion bonus upon successful completion of all assigned shifts
- Once-in-a-generation experience securing the FIFA Fan Festival™ Boston 2026
- Career development and advancement opportunities within Windwalker Security
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