Safety Desk Manager

Transdev•Dorchester, MA

2d•$62,000 - $77,000

About The Position

Transdev is seeking a Safety Desk Manager to oversee Road Safety Supervisors (RSSs) and Safety Desk Supervisors (SDSs) while ensuring strict compliance with the BPS–Transdev contract. This role balances desk-based safety operations and on-the-road supervision, supporting safe, efficient transportation services in a fast-paced environment. Transdev is proud to offer: Competitive compensation package of minimum $62,000 - $77,000 Benefits include: Vacation: minimum of two (2) weeks Sick days: 5 days Holidays: 12 days; 8 standard and 4 floating Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Benefits may vary depending on location policy. The above represents the standard Corporate Policy.

Requirements

High school diploma or GED
Valid driver’s license with a satisfactory driving record
Five (5) years of passenger transportation experience
Three (3) years of supervisory or management experience
Strong verbal and written communication skills
Ability to work flexible schedules and additional hours as needed

Nice To Haves

Dispatch experience in the transportation industry
School bus or school transit experience
Strong attention to detail and ability to monitor and audit data input for accuracy and compliance
Proficiency with Microsoft Word and Excel
Ability to multitask using radios, phones, laptops, and dispatch systems
Excellent organizational, customer service, and interpersonal skills
Ability to work effectively with labor unions and diverse teams
Adaptability in a fast-paced, safety-focused environmen t

Responsibilities

Ensure RSS operations comply with all contractual, safety, and company requirements
Supervise and manage SDSs and RSSs, including performance, scheduling, training, and discipline
Coordinate and maximize use of RSS personnel and safety vehicles to meet operational needs
Dispatch emergency responders (Police, Fire, EMTs) when required
Monitor, verify, and ensure accurate data input into dispatch, safety, incident reporting, and timekeeping systems
Ensure timely completion, documentation, and distribution of reports, notifications, and follow-ups
Maintain professional radio communication and enforce proper radio protocols
Conduct monthly inspections of safety vehicles and equipment
Maintain professional communication with Transdev Operations and Maintenance teams, schools, public safety officials, and parents
Split responsibilities evenly between Safety Desk operations and on-the-road supervision
Attend meetings to review performance goals, safety metrics, and employee concerns
Make quick, sound decisions in a dynamic, safety-sensitive environment
Follow all Transdev policies and procedures and perform other duties as assigned