Safety and Reliability Program Management Consultant

TriHealth•Cincinnati, OH

3d•Onsite

About The Position

TriHealth is seeking a Safety and Reliability Program Management Consultant to support and advance our system‑wide commitment to patient safety and high reliability. Under the direction of the Director of Patient Safety, this role leads the Safety and Reliability Program, oversees the Incident Reporting Information System (IRIS), and partners with clinical and operational leaders to drive safety initiatives, analyze trends, and strengthen a culture of safety across the organization.

Requirements

Bachelor's Degree - Nursing or Allied Health OR Master's Degree in Nursing, Allied Health or Healthcare Administration
Registered Nurse or other clinical certification/license, Professional in Healthcare Quality (CPHQ) OR other relevant accredited professional certification at time of hire
3–4 years of clinical experience in nursing OR other healthcare experience
1–2 years of professional experience in quality, patient safety (e.g. high reliability), project and/or program management
Effective interpersonal communication skills including teamwork, leadership, and team facilitation.
Strong oral, writing, and presentation skills.
Good organizational skills.
Excellent critical thinking skills.
Exceptionally strong interdisciplinary collaboration skills.
Computer (e.g. Microsoft Office Suite) and data management/analytic skills.
Knowledge of root cause analysis, failure mode and effect analysis, and error investigations.
Understanding of basic statistics, working knowledge of standards and data sets related to healthcare quality and patient safety initiatives

Nice To Haves

CPPS (Certified Professional Patient Safety) or other evidence of advanced commitment to profession.

Responsibilities

Provides leadership oversight for TriHealth’s Safety and Reliability Program. Oversight includes program design, development, implementation, and sustainment. Assists with the facilitation of TriHealth’s adoption of safety and reliability practices and tools for team members and leaders including change management. Develops and maintains educational resources and presentations as it relates to high reliability, safety principles and practices, and culture of safety. Ensures measurable success of safety and reliability programs.
Manages user access, roles, and scopes as well as development of forms, reports, and dashboards within IRIS and its associated modules. Works with IS/IT teams to troubleshoot problems, suggest improvements or upgrades to the incident reporting system and database. Works with software companies to implement, maintain, support, and improve the corporate applications for incident reporting. Collaborates with Helpdesk in the event of outages or system downtime. Supports user feedback to improve the quality of the systems and the data by developing reports, dashboards, and forms used by the organization.
Analyzes internal and external patient safety data to identify patterns and improve patient safety trends through the facilitation of improvement workgroups and/or taskforces.
Maintains reports, scorecards, and dashboards, and develops other relevant patient safety data on routine basis and takes action to continue advancing quality and patient safety goals.