Safety and Reliability Program Management Consultant

TriHealth•Cincinnati, OH

1d•Onsite

About The Position

TriHealth is seeking a Safety and Reliability Program Management Consultant to support and advance our system‑wide commitment to patient safety and high reliability. Under the direction of the Director of Patient Safety, this role leads the Safety and Reliability Program, oversees the Incident Reporting Information System (IRIS), and partners with clinical and operational leaders to drive safety initiatives, analyze trends, and strengthen a culture of safety across the organization. Location: Corporate TriHealth Offices at 625 Eden Park Dr., Cincinnati, OH 45202 Work Schedule: Full-Time (80 hours bi-weekly) Day shift Incentives & Benefits: In addition to a comprehensive benefits package , including medical, dental, vision, paid time off, retirement plans, and tuition reimbursement. For more information, please visit our benefits page: https://careers.trihealth.com/what-we-offer/benefits

Requirements

Bachelor’s degree in nursing or an allied health field
Registered Nurse (RN) or another applicable clinical certification/license at time of hire
3–4 years of clinical experience in nursing or a related healthcare field
1–2 years of professional experience in quality, patient safety, high reliability, and/or project or program management
Strong interpersonal communication skills, including teamwork, leadership, and group facilitation
Excellent verbal, written, and presentation skills
Strong organizational and critical thinking skills
Demonstrated ability to collaborate effectively across interdisciplinary teams
Proficiency with Microsoft Office Suite and data management/analytic tools
Working knowledge of root cause analysis (RCA) , failure mode and effects analysis (FMEA) , and error investigations

Nice To Haves

Master’s degree in a related field or evidence of advanced professional commitment (e.g., Certified Professional Patient Safety – CPPS )
Understanding of basic statistics
Familiarity with healthcare quality and patient safety standards, benchmarks, and data sets

Responsibilities

Develop strong working relationships and demonstrate a positive attitude in all workforce interactions.
Provide exceptional customer service and interpersonal engagement with all stakeholders including patients, families, and visitors when relevant.
Manages user access, roles, and scopes as well as development of forms, reports, and dashboards within IRIS and its associated modules. Oversee all software processes related to the integrity of the incident reporting system.
Collaborates with Information Systems, Nursing Quality, and other internal and external stakeholders for data backup, system interface, data integration, and real time data reporting for adverse safety events.
Maintains reports, scorecards, and dashboards, and develops other relevant patient safety data on routine basis and takes action to continue advancing quality and patient safety goals.
Design, develop, implement, and sustain TriHealth's Safety and Reliability Program including educational and training presentations.
Analyze internal and external patient safety data to identify patterns and improve patient safety trends while promoting a culture of safety and high reliability.
Assists in leading system wide safety culture initiatives, including but not limited to facilitating or leading process improvement teams, delivering safety-related presentations.
Coach colleagues in patient safety concepts/skills and application of high reliability.
Apply high reliability principles and performance improvement tools as needed.
Consistently meet project timelines and achieve measurable results.
Facilitate task forces, workgroups, and/or committee meetings, including preparation of minutes, reports, dashboards, and related correspondence.
Works closely with physicians, executive and operational leaders, and team members at all levels to define and achieve common goals.
Partner with Patient Safety Consultants to develop, review, and revise hospital policies and procedures that impact patient safety.
Partner with Patient Safety Consultants to respond to adverse events and share lessons learned and/or safety alerts across the TriHealth System.
Provides leadership oversight for TriHealth’s Safety and Reliability Program. Oversight includes program design, development, implementation, and sustainment.
Assists with the facilitation of TriHealth’s adoption of safety and reliability practices and tools for team members and leaders including change management.
Develops and maintains educational resources and presentations as it relates to high reliability, safety principles and practices, and culture of safety.
Ensures measurable success of safety and reliability programs.
Manages user access, roles, and scopes as well as development of forms, reports, and dashboards within IRIS and its associated modules.
Works with IS/IT teams to troubleshoot problems, suggest improvements or upgrades to the incident reporting system and database.
Works with software companies to implement, maintain, support, and improve the corporate applications for incident reporting.
Collaborates with Helpdesk in the event of outages or system downtime.
Supports user feedback to improve the quality of the systems and the data by developing reports, dashboards, and forms used by the organization.
Analyzes internal and external patient safety data to identify patterns and improve patient safety trends through the facilitation of improvement workgroups and/or taskforces.
Maintains reports, scorecards, and dashboards, and develops other relevant patient safety data on routine basis and takes action to continue advancing quality and patient safety goals.