S&OP Director North America

Clarios • Milwaukee, WI

16d

About The Position

The S&OP Director, North America (NA) acts as the chief architect, teacher, conductor and, when required, the enforcer of the S&OP process. This role is responsible and accountable for the entire S&OP process within the USCAN region and will be responsible for coordinating with LATAM region to build a NA S&OP process. This role will serve as the architect behind working cross-functionally and benchmarking among industry peers and thought leaders to tailor the most appropriate S&OP process to achieve management objectives. Tailoring the most appropriate S&OP process for the organization and guarding the overall standard of the process, which includes: Defining the S&OP process steps. Evaluating adoption of the S&OP process. Designing the process flow, key success measures and interaction with other processes. Implementing transformational or continuous improvement changes to the process. Benchmarking the process amongst industry peers. Implementing and the execution of a long-range capacity planning over 5 –15 year time horizons at the right level needed to drive business decisions. Strategy: Making decisions of S&OP process design and supporting implementation and improvement of projects. This role always challenges the status quo to ensure we are always improving the S&OP process. Communications: Communicating with stakeholders across the organization, including understanding multiple viewpoints and their relevance to the success of S&OP outcomes. Working with teams of people with disparate opinions and agendas to develop common outcomes, strategies and plans. Working with stakeholders to agree on business process standardization. Fostering productive dialogue and manage high-tension situations with diplomacy and tact to maintain credibility and influence. Establishing Relationships with: Executive level S&OP coordinators across different geographies and business units. Other process owners (finance, supply, portfolio planning, order management, etc.) Global Supply Chain Commercial (sales and marketing) Finance Supply chain (manufacturing, logistics, order management, quality, and procurement) Product development Execution Forming a company wide strategic roadmap to improve S&OP maturity. Aligning strategic roadmap with key stakeholders across functions, hierarchy and different parts of the business. Managing projects to implement improvements to the process. Documenting the current process description in the S&OP playbook and updating when needed. Assessing the current process maturity collaboration with S&OP coordinators across different business units and NA geographies. Aligning changes to the process as impacted by other changes (e.g., organizational changes in commercial or finance, company structure, M&A, etc.). Creating and managing the design adoption evaluation criteria and framework. Enabling process design through technology and analytics. Managing technology upgrades both at a regional and Global level Defining key metrics of S&OP and description of each metric. Tracking benefits and improvement into the business metrics. Ensuring the S&OP review processes happen on time, helping the multi-functional team to comply with the requirements and actively participate and contribute as per their defined roles. Business process models — Documenting or mapping business processes targeted for change via approved projects, both current and future state. Business process improvement project business case — Contributing specific baseline and target business metrics and measures that lead to business KPIs to support the overall business case for a project being developed by the process owner and Business Project director. Business process change impact assessment — Working with the business process architect, process owner and business subject matter experts (SMEs) to analyze each proposed process change (or project) that includes a risk and benefits analysis, along with an interdependency analysis. Travel required: Intermittent Across North America, including Mexico

Requirements

• A minimum of bachelor’s degree, majoring in business or engineering.
• Fifteen years of experience in end-to-end supply chain.
• Ten years of experience in S&OP, demand and/or supply planning.
• Four years of experience in S&OP coordination across more than one business unit.
• Process definition, mapping, analysis and implementation.
• Excellent written and verbal communication skills, as well as the ability to effectively communicate with technical and nontechnical audiences.
• Project management skills are needed to manage overall transformation or continuous improvement projects across multiple geographies and business units.

Nice To Haves

• A certification in supply chain is desired.
• Change management and transformational change certifications are desired.
• Proven track record of successfully working with all levels within an organization.
• Previous technology implementation experience.

Responsibilities

• Defining the S&OP process steps.
• Evaluating adoption of the S&OP process.
• Designing the process flow, key success measures and interaction with other processes.
• Implementing transformational or continuous improvement changes to the process.
• Benchmarking the process amongst industry peers.
• Implementing and the execution of a long-range capacity planning over 5 –15 year time horizons at the right level needed to drive business decisions.
• Making decisions of S&OP process design and supporting implementation and improvement of projects.
• Communicating with stakeholders across the organization, including understanding multiple viewpoints and their relevance to the success of S&OP outcomes.
• Working with teams of people with disparate opinions and agendas to develop common outcomes, strategies and plans.
• Working with stakeholders to agree on business process standardization.
• Fostering productive dialogue and manage high-tension situations with diplomacy and tact to maintain credibility and influence.
• Forming a company wide strategic roadmap to improve S&OP maturity.
• Aligning strategic roadmap with key stakeholders across functions, hierarchy and different parts of the business.
• Managing projects to implement improvements to the process.
• Documenting the current process description in the S&OP playbook and updating when needed.
• Assessing the current process maturity collaboration with S&OP coordinators across different business units and NA geographies.
• Aligning changes to the process as impacted by other changes (e.g., organizational changes in commercial or finance, company structure, M&A, etc.).
• Creating and managing the design adoption evaluation criteria and framework.
• Enabling process design through technology and analytics.
• Managing technology upgrades both at a regional and Global level
• Defining key metrics of S&OP and description of each metric.
• Tracking benefits and improvement into the business metrics.
• Ensuring the S&OP review processes happen on time, helping the multi-functional team to comply with the requirements and actively participate and contribute as per their defined roles.
• Documenting or mapping business processes targeted for change via approved projects, both current and future state.
• Contributing specific baseline and target business metrics and measures that lead to business KPIs to support the overall business case for a project being developed by the process owner and Business Project director.
• Working with the business process architect, process owner and business subject matter experts (SMEs) to analyze each proposed process change (or project) that includes a risk and benefits analysis, along with an interdependency analysis.

Benefits

• Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire
• Tuition reimbursement, perks, and discounts
• Parental and caregiver leave programs
• All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
• Global market strength and worldwide market share leadership
• HQ location earns LEED certification for sustainability plus a full-service cafeteria and workout facility

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees