Irving - RX Tech - Pharmacy Tech - Full-Time

H-E-B, L.P.•Irving, TX

1d•Onsite

About The Position

As an H-E-B Pharmacy Tech, you'll work in a team environment, helping ensure we exceed patient expectations while delivering excellent, accurate, and efficient services. Key Responsibilities & Essential Functions: Pharmacy Operations: Role models / provides superior customer service and service standards Promotes / embodies "Greet, Ask & Thank" and H-E-B telephone strategies Manages exception station; solves third-party issues Receives / processes written prescriptions from customers using RxEVO; verifies complete patient information to input into the computer system; processes third-party prescriptions; manages adjudication review Coordinates Rx screening events, flu shot scheduling, immunization scheduling, and future events; may be responsible for other Professional Services activities as required Maintains H-E-B Rx screener status; participates in screening events Assists with Pharmacy operations-related tasks (e.g., responding to recalls, offsite record storage, DSD reconciliation, out-of-date / dead stock returns, department communications, and others as needed) Orders / manages inventory; processes invoices daily, on a timely basis Reviews Warehouse and DSD orders Checks deliveries for accuracy; notifies H-E-B / DSD vendor of discrepancies; makes necessary adjustments Maintains automated prescription processing equipment (e.g., Kirby Lester, ScriptPro, etc.), including calibration, maintenance, stocking, proper report execution Applies computer troubleshooting and prescription application overview Processes RxIMS reports (count compliance, no location inventory, order overrides, etc.) Performs other assigned duties Compliance: Performs prescription assembly (with Kirby Lester, ScriptPro, and other tools); hand-counts controlled medications; measures liquids; reconstitutes antibiotics; verifies / labels prescriptions by 7-point check Ensures privacy / confidentiality of Personal Health Information (PHI) as required by HIPAA; ensures proper procedures are followed related to prescription delivery to a patient Ensures compliance with Central Fill check-in procedures Participates in / ensures Pharmacy Partner compliance with ORT, 5-S, and Pharmacy Standards Review Ensures proper return to stock (RTS) procedures are followed; responsible for organization / presentation of pharmacy shelves Participates in / supports Pharmacy Manager in facility and office maintenance and upkeep; ensures 5-S compliance The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Requirements

of pharmacy experience (preferred)
of experience as an active retail Certified Pharmacy Technician
Experience working in a fast-paced environment
Working knowledge of all pharmacy-related management tasks and H-E-B RxEVO system
Knowledge / understanding of H-E-B Pharmacy Standard Operating Procedures (SOPs)
Advanced communication skills
Advanced telephone etiquette
Intermediate computer skills, including MS Office, Windows, and H-E-B related systems / applications (e.g., RxEVO, RxIMS, PartnerNet, Workforce Manager)
Mathematical skills, including calculating measurements
Ability to manage multiple priorities and shift focus between tasks
Ability to maintain composure in high-stress situations
Ability to work with little direct supervision; self-starter
Welcomes working in a team-oriented environment and is open to cross-training
Active State of Texas registration as certified pharmacy technician CPhT
maintain certification with 20 hours of continuing education every 2 years
recertify 60 days prior to expiration date
Certification as an H-E-B Pharmacy Technician
RxEVO certification
Successful completion of all training e.g
H-E-B Screener certification
Advanced Cash Register ACR
HIPAA
FWA
MethGuard
Diversity
Company orientation
applicable modules for Pharm Tech and PCR

Nice To Haves

Pharmacy experience
Experience as an active retail Certified Pharmacy Technician

Responsibilities

Role models / provides superior customer service and service standards
Promotes / embodies "Greet, Ask & Thank" and H-E-B telephone strategies
Manages exception station; solves third-party issues
Receives / processes written prescriptions from customers using RxEVO
Verifies complete patient information to input into the computer system
Processes third-party prescriptions
Manages adjudication review
Coordinates Rx screening events, flu shot scheduling, immunization scheduling, and future events
Maintains H-E-B Rx screener status
Participates in screening events
Assists with Pharmacy operations-related tasks
Orders / manages inventory
Processes invoices daily, on a timely basis
Reviews Warehouse and DSD orders
Checks deliveries for accuracy
Notifies H-E-B / DSD vendor of discrepancies
Makes necessary adjustments
Maintains automated prescription processing equipment
Applies computer troubleshooting and prescription application overview
Processes RxIMS reports
Performs prescription assembly
Hand-counts controlled medications
Measures liquids
Reconstitutes antibiotics
Verifies / labels prescriptions by 7-point check
Ensures privacy / confidentiality of Personal Health Information (PHI) as required by HIPAA
Ensures proper procedures are followed related to prescription delivery to a patient
Ensures compliance with Central Fill check-in procedures
Participates in / ensures Pharmacy Partner compliance with ORT, 5-S, and Pharmacy Standards Review
Ensures proper return to stock (RTS) procedures are followed
Responsible for organization / presentation of pharmacy shelves
Participates in / supports Pharmacy Manager in facility and office maintenance and upkeep
Ensures 5-S compliance