RTV Clerk Part Time

BJ's Wholesale Club • Pineville, NC

1d • Onsite

About The Position

BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most. We’re a team built on purpose and opportunity. The RTV Clerk is responsible for supporting an exceptional member shopping experience by processing and sorting damaged or defective and/or returned merchandise, reducing salvage, obtaining return authorizations from vendors and re-wrapping sellable merchandise. This role involves carrying out job functions and responsibilities as assigned, supporting club policies and procedures, acting with honesty and integrity, ensuring a safe and positive environment for members and team members, embracing inclusion and diversity, working collaboratively, moving with speed and agility, innovating and adapting, and maintaining a friendly and positive attitude. The team member will also deliver service excellence to members, resolve concerns, and ensure a safe and positive experience. Daily commitment to GOLD Member Standards (Greet, Anticipate, Appreciate) and Fast, Friendly Full, Fresh, Clean Club Standards are expected. The role also involves understanding and accessing production and/or financial performance reporting for the department and recognizing the impact of consistent execution on the business.

Requirements

• Must successfully complete required training and certification processes.
• Effective communication, interpersonal, and computer skills.
• At least 18 years of age.

Nice To Haves

• Familiarity with AI tools, including ChatGPT.

Responsibilities

• Carry out job functions and responsibilities as assigned.
• Support the application of club policies, procedures and compliance.
• Acts with honesty and integrity and lead with the member in mind to address all concerns and to escalate any concerns, as appropriate.
• Ensure a safe and positive environment for our members and each other.
• Embrace inclusion and diversity, by working together with collaboration and respect.
• Work as a team to achieve goals.
• Move with speed and agility in everything we do.
• Innovate and adapt so we can move as fast as the world around us.
• Maintain a friendly and positive attitude.
• Deliver service excellence through all points of contact.
• Resolve and deescalate to address every member concern.
• Ensure a safe and positive environment and experience for the members.
• Daily commitment to GOLD Member Standards Greet, Anticipate, Appreciate (GAA).
• Fast, Friendly Full, Fresh, Clean Club Standards: Work as a team to deliver GOLD club standards daily.
• Work with commitment and pride to deliver GOLD- Grand opening look daily.
• All items stocked and promotional plans executed.
• Maintain visible accurate signage.
• Clean and organized, inside and out.
• Know your Business: Understand how to access and read production and/or financial performance reporting for your department.
• See the connection between consistent execution and the positive impact it can have on the business.
• Works with speed and accuracy to facilitate organized processes.
• Accurately processes damaged or defective merchandise by following appropriate salvage, donation, vendor return, reverse logistic, hazardous waste and destroy procedures.
• Obtains return authorizations from vendors, processes vendor chargebacks, and packages and ships merchandise returns based on vendor return policies.
• Maintains the correct stock / inventory status for all damaged, defective and returned merchandise.
• Assesses breakage logs associated with leaking, spoiled and broken merchandise and processes merchandise out of inventory.
• Processes freezer and dairy damages.
• Understands the company’s community / donation programs and administers salvage and donation merchandise orders.
• Conduct daily club safety walks, escalate findings to Asset Protection Supervisor.
• Supports Inventory Control Count Team in executing count processing as assigned.
• Review daily return reports, processes merchandise recalls, and processes tire and battery returns.
• Ensures that the AFS and release dates are followed.
• Ensures that the books are stocked, and that the execution of book returns are completed in partnership with the RICS.
• Processes the 945/948/950 in partnership with the AP Specialist.
• Re-wraps sellable merchandise using appropriate seal and shrink-wrap packaging guidelines.
• Ensures the department is organized and clean.
• Follows established safety, filing organization, and lock-up standards.
• Maintains all club policies and procedures.
• Performs other duties as assigned, including working in other departments as needed.
• Regular, predictable, full attendance is an essential function of this job.

Benefits

• Weekly Pay: Get paid every week so that you can manage your money on your terms.
• Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.
• Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.
• Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.
• 401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).
• Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount. Eligibility requirements vary by position.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed