RTV Clerk Full Time

BJ's Wholesale Club • Lebanon, NH

1d • Onsite

About The Position

Responsible for supporting an exceptional member shopping experience by processing and sorting damaged or defective and/or returned merchandise, reducing salvage, obtaining return authorizations from vendors and re-wrapping sellable merchandise. BJ’s Wholesale Club is driven by a powerful purpose: we take care of the families who depend on us. More than 8 million members rely on us for unbeatable value and convenience. Headquartered in Marlborough, Massachusetts, BJ’s is a leading membership warehouse club with over 250 clubs, nearly 200 BJ’s Gas® stations and eight distribution centers across 21 states – and growing. BJ’s offers the highest-quality fresh produce, meat, deli and bakery items as well as apparel, electronics, home goods and more – all at unbeatable value. Our members shop how and when they want, whether it’s in our clubs, online or with curbside pickup.

Requirements

• Must successfully complete required training and certification processes.
• Effective communication, interpersonal, and computer skills.
• At least 18 years of age.

Responsibilities

• Carry out job functions and responsibilities as assigned.
• Support the application of club policies, procedures and compliance.
• Strive for flawless execution and hold ourselves accountable.
• Act with honesty and integrity and lead with the member in mind to address all concerns and to escalate any concerns, as appropriate.
• Ensure a safe and positive environment for our members and each other.
• Embrace inclusion and diversity, by working together with collaboration and respect.
• Work as a team to achieve goals.
• Move with speed and agility in everything we do.
• Innovate and adapt so we can move as fast as the world around us.
• Maintain a friendly and positive attitude.
• Deliver service excellence through all points of contact.
• Resolve and deescalate to address every member concern.
• Ensure a safe and positive environment and experience for the members.
• Daily commitment to GOLD Member Standards Greet, Anticipate, Appreciate (GAA).
• Provide fast, friendly service.
• Maintain full, fresh, clean club standards.
• Work as a team to deliver GOLD club standards daily.
• Work with commitment and pride to deliver GOLD- Grand opening look daily.
• Ensure all items are stocked and promotional plans executed.
• Maintain visible accurate signage.
• Keep the club clean and organized, inside and out.
• Understand how to access and read production and/or financial performance reporting for your department.
• See the connection between consistent execution and the positive impact it can have on the business.
• Work with speed and accuracy to facilitate organized processes.
• Accurately process damaged or defective merchandise by following appropriate salvage, donation, vendor return, reverse logistic, hazardous waste and destroy procedures.
• Obtain return authorizations from vendors, process vendor chargebacks, and package and ship merchandise returns based on vendor return policies.
• Maintain the correct stock / inventory status for all damaged, defective and returned merchandise.
• Assess breakage logs associated with leaking, spoiled and broken merchandise and process merchandise out of inventory.
• Process freezer and dairy damages.
• Understand the company’s community / donation programs and administer salvage and donation merchandise orders.
• Conduct daily club safety walks, escalate findings to Asset Protection Supervisor.
• Support Inventory Control Count Team in executing count processing as assigned.
• Review daily return reports, process merchandise recalls, and process tire and battery returns.
• Ensure that the AFS and release dates are followed.
• Ensure that the books are stocked, and that the execution of book returns are completed in partnership with the RICS.
• Process the 945/948/950 in partnership with the AP Specialist.
• Re-wrap sellable merchandise using appropriate seal and shrink-wrap packaging guidelines.
• Ensure the department is organized and clean.
• Follow established safety, filing organization, and lock-up standards.
• Maintain all club policies and procedures.
• Perform other duties as assigned, including working in other departments as needed.
• Maintain regular, predictable, full attendance.

Benefits

• Weekly Pay: Get paid every week so that you can manage your money on your terms.
• Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.
• Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.
• Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.
• 401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).
• Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount. Eligibility requirements vary by position.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees