Roving Resident Services Coordinator

PCRI•Portland, OR

11h•$25 - $27•Onsite

About The Position

The Roving Resident Services Coordinator provides support to a diverse group of residents living in Five (5) Multi-Family Community Apartment Building & other PCRI affordable housing sites. The Roving Resident Services Coordinator will work with residents, supportive housing case managers, property managers and the Director of the Department to provide services to residents while promoting self-sufficiency. This position requires a motivated and resourceful individual who is sensitive to resident needs; has excellent service coordination, team building, and group facilitation skills; and can thrive in a relatively independent environment working with a multidisciplinary team.

Requirements

Bachelor’s degree or equivalent work experience in social science, education, psychology or relevant field preferred.
Experience in facilitating and coordinating youth activities, working with families & low-income residents.
Experience with community outreach and organizing; experience working with diverse populations (particularly low-income communities and communities of color).
Excellent communication, public speaking, and presentation skills.
Proficient with Microsoft Office Suite.
Knowledge of another language is a plus.
Reliable transportation is required

Nice To Haves

Strong organizational and communication skills
Ability to maintain confidentiality
Ability to utilize basic computer software (Office Suite, Google, HMIS, Yardi, etc.)
Bilingual preferred

Responsibilities

Coordinate the day-to-day operation of the community room with the property management team.
Work directly with residents to understand their and their family’s needs and wants and work towards achieving their goals.
Conduct on- site resident meetings and distribute surveys on an annual basis to ensure services provided meet resident needs.
Facilitate and coordinate services, programs and activities identified by residents.
Provide opportunities for residents to learn new skills, build community and promote self-sufficiency.
Develop supportive relationships with residents and conduct outreach to encourage participation in resident programs.
Establish connections with service providers and maintain community resource guide.
Provide information, assistance, and referrals; advocate for residents when necessary.
Coordinate social and educational activities (e.g. celebrations, classes).
Accurately prepare and maintain monthly activity reports as well as budgets, program files, and other documents as required.
Create monthly newsletters and calendar of events and activities.
Maintain relationships with property managers, service providers and residents.
Assist with recruiting and coordinating volunteers and vendors as needed.
Attend department and company meetings, trainings, etc.
Maintain resident confidentiality and mutually respectful relationships.
Support PCRI organizational objectives and goals as directed.
Additional duties as assigned by supervisor and Executive Director