Resident Services Coordinator

Harbor Group Management
21h

About The Position

In the Resident Services Coordinator role, you will be responsible for overall administrative and resident services support for each property you are assigned to.

Requirements

  • Minimum one year of experience in the property management industry
  • Excellent customer service skills
  • High level of interpersonal, conflict management, and communication skills
  • Comfort with Microsoft Office Suite

Nice To Haves

  • Knowledge and experience with MRI, a plus

Responsibilities

  • Serve as the single point of contact for all residents; exhibit excellent customer service while investigating and resolving resident concerns.
  • Process and type daily correspondence; post various notices at home when needed.
  • Act as the information liaison between the Property Manager and residents.
  • Create and circulate weekly, monthly, quarterly, and annual resident correspondence.
  • Maintain an up-to-date resident call list.

Benefits

  • Competitive Salaries & Bonuses
  • Medical, Dental & Vision Plans
  • 401(k) Plan with Employer Matching Contributions
  • Paid Personal Time & Holidays
  • Flexible Spending Accounts
  • Free Long-Term Disability
  • Free Life Insurance
  • Short Term Disability
  • Health Savings Account with Employer Contributions
  • Wellness Perks
  • FinFit Health Finance Program
  • Employee Apartment Discount
  • Employee Referral Program
  • Employee Recognition & Awards
  • Employee Assistance Program
  • Volunteer & Community Service Opportunities
  • Tuition Reimbursement
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