Route Co Ordinator

Freightliner

About The Position

Freightliner is the UK's largest maritime intermodal logistics operator, transporting containers from all major deep-sea ports to our national network of inland terminals, as well as a leading operator in the UK Heavy Haul rail freight market. Freightliner has operations across Europe offering both Intermodal and Heavy Haul rail freight services seamlessly connecting European countries and the UK. In the UK the Freightliner Group operates under a number of legal entities including, Freightliner Ltd, Pentalver Transport Ltd, and Pentalver Cannock Ltd. The job description is a guide to the work you will be required to undertake. It may be changed in the future to meet changing circumstances and does not form part of your contract of employment. As the jobholder you have a responsibility for your own training and development needs in conjunction with your line Manager. You have a duty to act responsibly and take reasonable steps for your Health and Safety and that of other persons who may be affected by your acts or omissions at work and also to co-operate with Management in the implementation of the Group Health and Safety Policy. Purpose of Job To organise via Freightliners & Terminal operation staff the loading and unloading of container traffic to & from the appropriate train services, using the most cost effective process with customer/Freightliner requirements. Freightliner is an established rail freight provider with businesses in the UK and Continental Europe. Offering customers a wide range of rail freight solutions to cater for the requirements of a diverse market sector, we provide a safe, reliable and cost effective rail freight partnership. At the core of all we do are our employees. Their hard work is fundamental to our success and we are equally committed to their growth and safety. Our commitment to you, once you join our team, is to foster growth and provide developmental opportunities to ensure you reach your utmost potential. We are looking for the most committed and reliable individuals who possess the knowledge, skills and experience needed for their roles. In return we can offer competitive pay, excellent benefits, a fantastic final-salary pension scheme and a rewarding career in an award-winning team.

Requirements

To be flexible in both attitude and hours.
To have due regard for Health and safety legislation.
Responsible for own safety as is reasonable, must adhere to all policy rules, location LWI or other guidance affecting role.
Ensure that advice is sought when required from Line Manager, Safety Department or others.
Ensure that accidents, incidents or any perceived unsafe acts are reported timeously.

Responsibilities

To determine correct route of movement from customers paperwork.
Using IPro and other forms of information advising terminals of planned container numbers to be loaded to nominated service before designated cut offs.
Forward paperwork to Freightliners operations staff advising containers to be loaded to nominated services.
To ensure that all safety aspects involved in container transit by rail and/or Terminal processes are strictly adhered to.
To ensure containers are moved and arrive within the time period given to by the customer.
Assist customers/representatives in all general queries regarding their consignment in a timely and professional manner.
Ensure all document’s required for movement by customer are forwarded on correct service.
Ensure all export traffic is promptly and efficiently shipped as per customer’s requirements and report any failures back to customer.
Ensure all import traffic is promptly and efficiently railed as per customer’s requirements and report any failures back to customer.
Using IT systems provided to ensure shipment & discharge information prior to train arrival.
Monitor and maintain control over export containers moved through ports.
Maintain control over ‘missed’ import and exports and ensure all customers informed of Current situation.
Provide adequate liaison with customers in regard to problems effecting export/import traffic.
Process all export documentation as required.
Highlight any queries that cannot be resolved to Intermodal Manager.
Monitor inland export bookings and liaise with inland terminals as required.
Maintain current export information including vessel timings.
Provide daily export information.
Prepare/organise/report and monitor all off hire traffic to and from external sources.
Booking of non-exec boxes to Freightliner UVI pending corrective action from customer.
Daily reporting and updating of shunt lists.
Weight discrepancy reporting.
Adhere to Safety Responsibility Statement.
To be able to assist with any other duties requested of them by the Line Manager or other senior managers.