Mokara - Room Service Server

French Lick ResortSan Antonio, TX
44dOnsite

About The Position

The Mokara Hotel & Spa, a relaxing retreat on San Antonio's world-famous Riverwalk is just steps from all the action yet worlds away. Mokara has a long-standing history of excellence. As the only four-star hotel in San Antonio, Mokara is the first choice for sophisticated travelers. Be a part of an attentive staff by making our guest stays a memorable one. The Mokara Hotel & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Mokara Hotel & Spa may be your perfect match. To maintain the highest standards possible for the guest by insuring quick, efficient, and professional Room Service.

Requirements

  • Must have previous food and beverage experience in fine dining or hotel
  • Must be able to work a flexible schedule including weekends and holidays
  • TABC and Food Handler certifications are required
  • Must become winequest certified
  • Cash handling experience preferred

Nice To Haves

  • Room Service experience is preferred

Responsibilities

  • Complete knowledge of service time, menu and specials
  • Prepare, deliver and serve orders using MOS standards
  • Inquire if additional service is needed
  • Responsible for each check
  • Pick up trays and tables
  • Responsible for set-up, delivery and presentation of amenities
  • Must consult with supervisor on any food pick up difficulty
  • Attend all designated staff meetings and training sessions
  • Complete any tasks and side duties assigned by manager
  • Responsible for maintenance and cleanliness of room service areas
  • Aid guests in locating other areas of the hotel (walk them to the destination if possible)
  • Adhere to cash handling standards
  • Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets
  • Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications

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What This Job Offers

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

251-500 employees

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