Room Service Server

Omni Hotels•Providence, RI

51d

About The Position

You will be the 5-star talent who carefully delivers orders to hotel guests to enhance their stay at our hotel. You will be courteous and kind to hotel guests to ensure a memorable experience. You must take detailed food and drink orders, deliver multiple orders as needed, maintain necessary supplies, be an innovative thinker and a self-starter. You must attend to each guest with extreme kindness, care, professionalism, and accuracy according to Omni Hotel's standards. You must be a self-starter and also enjoy working in a team environment. You must be ready to learn and serve - providing an exceptional guest experience is your goal. Must be able to work a flexible schedule including evenings, weekends, and holidays as needed.

Requirements

Must have previous food and beverage experience in fine dining or hotel
Must be able to work a flexible schedule including nights, weekends, and holidays
Must be able to stand for up to 8 hour shift
Must be able to lift, push, pull up to 50lbs.
Excellent communication skills, written and verbal, required

Nice To Haves

Room Service experience is preferred
TIPS certifications are preferred

Responsibilities

Complete knowledge of service time, menu and specials
Prepare, deliver and serve orders using Moments of Service
Inquire if additional service is needed
Responsible for each check
Pick up trays and tables
Responsible for set-up, delivery and presentation of amenities
Attend all designated staff meetings and training sessions
Complete any tasks and side duties assigned by manager
Responsible for maintenance and cleanliness of room service areas
Aid guests in locating other areas of the hotel (walk them to the destination if possible)
Adhere to cash handling standards