Room Service Attend-Patient Food Server

St Lukes Hospital•Duluth, MN

42d

About The Position

The Room Service Attendant enhances the patient experience by interacting with patients and their families in a responsive, friendly, professional and resourceful manner. The Room Service Attendant instructs patients on the meal ordering system, assists patients in placing meal orders, and assesses the patient#s capabilities to utilize the meal order system. Translates Physician#s diet orders; answers the telephone and is able to properly follow through; corrects patient menus accurately; maintains Call Center.

Requirements

Ability to read, write, and do basic math.
Ability to operate food service equipment.
Ability to interact with customers in a mature, appropriate and resourceful manner.
Ability to work harmoniously with co-workers, understand oral and written instructions.
Ability to use computers and to learn specialized computer software (CompuTrition).
READING - Basic: Ability to read and comprehend simple instructions, short correspondence, and memos.
WRITING - Basic: Ability to write simple correspondence.
SPEAKING - Basic: Ability to speak simple sentences.
MATHEMATICAL SKILLS - Basic Skills: Ability to add and subtract two-digit numbers and to multiply and divide with 10#s and 100#s. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
REASONING ABILITY - Basic Skills: Ability to apply common sense understanding to carry out simple instructions. Ability to deal with standardized situations with only occasional variables.