Room Attendant

The Ballantyne Hotel & Spa, Charlotte•Charlotte, NC

41d

About The Position

As a Room Attendant you will play a crucial role in ensuring our guests have a comfortable and memorable stay. Your primary responsibility is to maintain the cleanliness and presentation of guest rooms and public areas.

Requirements

Previous housekeeping experience preferred, but not required.
Ability to work independently and as part of a team.
Strong attention to detail and organizational skills.
Ability to lift and carry heavy objects.
Ability to work flexible hours, including weekends and holidays.

Responsibilities

Clean and sanitize guest rooms, including making beds, changing linens, and replacing towels.
Dust and polish furniture, fixtures, and mirrors.
Vacuum carpets and mop floors.
Clean and sanitize bathrooms, including toilets, sinks, and bathtubs.
Empty trash cans and replace trash bags.
Restock guest rooms with amenities, such as toiletries and linens.
Clean and maintain public areas, including hallways, stairwells, and lobbies.
Sweep, mop, and vacuum public areas as needed.
Empty trash cans and replace trash bags.
Wipe down surfaces and sanitize high-touch areas.
Respond to guest requests and inquiries in a friendly and professional manner.
Report any maintenance issues or safety concerns to the appropriate department.
Follow all hotel policies and procedures.
Assist with laundry duties, as needed.
Participate in inventory control and supply management.
Other duties as assigned.