Room Attendant

Best Western Premier, the Central Hotel•Harrisburg, PA

About The Position

Job Summary: Prepares guest rooms by meeting established property standards of cleanliness to consistently provide a high-quality experience and ensure guest satisfaction. Meets all property and industry related health and safety guidelines to support the well-being of guests, team members, and the local community.

Requirements

Basic knowledge of general cleaning principles, use of cleaning products, and operation of standard cleaning equipment.
Ability to scrub and scour surfaces, extending arms over head, bending, and stooping to perform cleaning tasks.
Ability to push and/or pull equipment weighting up to 100 lbs. Ability to lift a maximum of 40 lbs.
Ability to communicate effectively with guests and associates.
Ability to work a flexible schedule, including weekends and holidays.

Responsibilities

Ensure the safety, and security of our guests, by maintaining guest privacy at all times.
Cleans guest rooms and corridors to ensure a safe and clean experience for all guests and team members.
Strips beds upon checkout and places dirty linen inside room.
Prepares, and maintains, cleaning carts in a neat and orderly manner to increase productivity, and efficiency.
Cleans windows, doors, walls, closets and fixtures in guest rooms and hallways. Washes shower walls and tub, cleans toilets and stall walls.
Replaces all terry, linen, and guest room amenities when cleaning a departure.
Provides fresh terry, linen, and guest room amenities when servicing a stayover.
Visually inspects closet for cleanliness, wiping closet door, handle and overhead shelves and restocking the guest room supplies (e.g., hangers, extra blankets, extra pillows).
Vacuums guest rooms while servicing a stayover, or departure, and ensures hallway leading to guest rooms is also vacuumed accordingly.
Inspects door and window locks to ensure guest safety. Immediately reports an unsecured or unsafe condition to support the safety, and well-being of our guests, and team members.
Completes work orders, or notifies a supervisor, of maintenance needs in a guest room or public area.
Maintains a professional, friendly, and positive demeanor at all times.
Performs other duties as assigned.