Room Attendant

HM Alpha Hotels & Resorts • Tucson, AZ

8d

About The Position

The Room Attendant will ensure that assigned rooms are fully stocked, cleaned, and serviced to a high standard. Also maintain cleanliness and appearance of all public spaces within the hotel. Promptly address guests queries and resolve guest complaints within scope of responsibilities. HOW YOU’LL SHAPE THE EXPERIENCE & FUTURE Punctuality and time management. Adhere to brand sandard requirements in guest rooms. Fast-pace working and standing/wallking for long periods of time. Greeting guests and responding to queries. Make beds in guest rooms. Replenish supplies such as drinking glasses, water, coffee, writing supplies, and bathroom supplies in guest rooms. Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, and locker rooms and other work areas, utilizing approved/provided chemicals and cleaning products. Clean rugs, carpets, upholstered furniture and draperies, using vacuum cleaner. Dust furniture and equipment. Polish metalwork, such as fixtures and fittings. Wash walls, ceilings, woodwork, windows, door panels, and sills. Empty wastebaskets, empty and clean ashtrays, transport trash and waste to disposal area. Replace light bulbs. Collects soiled linens for laundering and receives and stores linen supplies in linen closet. Load articles into washer and adds specified amount of detergent, soap, or other cleaning agent. Lift clean, wet articles from washer and places them successively into wringers and driers for measured time cycles. Sort dried articles according to identification number or type. Fold and place item in appropriate storage bin. Report any technical issues and maintenance needs. Updating status of guest rooms on assignment sheet. Returning and restocking cleaning cart at shift end. Complying with all housekeeping policies, procedures, and standards. Ability to perform job-related physical activities, including standing or sitting for extended periods, lifting and carrying items as needed, and performing movements such as bending, twisting, and reaching to effectively complete duties. Other duties as assigned.

Requirements

• Punctuality and time management
• Fast-pace working and standing/wallking for long periods of time
• Ability to carry out specific oral or written instructions, frequently following a simple routine
• Ability to perform repetitive actions consistently
• High school diploma or equivalent required
• Successful completion of a background check is required prior to employment

Nice To Haves

• Previous housekeeping or custodial experience preferred but not required

Responsibilities

• Ensure that assigned rooms are fully stocked, cleaned, and serviced to a high standard
• Maintain cleanliness and appearance of all public spaces within the hotel
• Promptly address guests queries and resolve guest complaints within scope of responsibilities
• Adhere to brand standard requirements in guest rooms
• Greet guests and responding to queries
• Make beds in guest rooms
• Replenish supplies such as drinking glasses, water, coffee, writing supplies, and bathroom supplies in guest rooms
• Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, and locker rooms and other work areas, utilizing approved/provided chemicals and cleaning products
• Clean rugs, carpets, upholstered furniture and draperies, using vacuum cleaner
• Dust furniture and equipment
• Polish metalwork, such as fixtures and fittings
• Wash walls, ceilings, woodwork, windows, door panels, and sills
• Empty wastebaskets, empty and clean ashtrays, transport trash and waste to disposal area
• Replace light bulbs
• Collects soiled linens for laundering and receives and stores linen supplies in linen closet
• Load articles into washer and adds specified amount of detergent, soap, or other cleaning agent
• Lift clean, wet articles from washer and places them successively into wringers and driers for measured time cycles
• Sort dried articles according to identification number or type
• Fold and place item in appropriate storage bin
• Report any technical issues and maintenance needs
• Updating status of guest rooms on assignment sheet
• Returning and restocking cleaning cart at shift end
• Complying with all housekeeping policies, procedures, and standards
• Ability to perform job-related physical activities, including standing or sitting for extended periods, lifting and carrying items as needed, and performing movements such as bending, twisting, and reaching to effectively complete duties
• Other duties as assigned

Benefits

• Generous medical, dental, and vision available first of the month following hire date, includes FSA, HSA, and Dependent Care
• Disability Insurance
• Life Insurance
• Employee Assistance Program
• Supplemental benefits
• 401k matching
• Employee discount program
• Vacation and Sick Time

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED