Room Attendant

Churchill Downs Incorporated•Oak Grove, KY

8d•Onsite

About The Position

This position is responsible for ensuring that all hotel rooms are cleaned and prepared for our guests’ experience at the property. Rooms are assigned, and it is the responsibility of the team member to ensure that all cleaning and organizing of the rooms are completed as assigned, prior to guests entering their hotel rooms. #OakGroveESSENTIAL DUTIES AND RESPONSIBILITIESThe work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job with or without reasonable accommodations. This list of duties and responsibilities is not intended to be all-inclusive, but a general illustration. It may be expanded to include other duties and responsibilities deemed necessary.

Requirements

Ability to work in a fast-paced environment and interact with internal departments.
Understand and represent Oak Grove’s image and reputation both at work and at external functions.
Maintaining a professional working relationship among other team members.
Oral and written communication skills.
Ability to maintain high levels of confidentiality and integrity.
Must be detail-oriented, have a professional attitude, strong organizational and time management skills, and be customer-focused.
High School Diploma or equivalent.
Previous housekeeping experience preferred. Must be able to multitask and take direction.
Ability to read and interpret documents such as operating and maintenance instructions, and procedure manuals.
Able to obtain and maintain a valid Kentucky gaming/racing license.

Responsibilities

Thoroughly clean hotel rooms and bathrooms according to department procedures.
Sort, count, fold, and/or carry linens for making guest beds.
Stock housekeeping carts with supplies.
Replenish supplies in the hotel room and bathroom per hotel procedures.
Assist in the laundry room when needed to ensure clean linens are available to clean hotel rooms.
Dust furniture, wash walls, ceiling, and woodwork, wash windows and sills, door panels.
Empty wastebaskets and transport trash to the waste disposal area.
Report any problems immediately to Housekeeping Supervisor or Guest Relations Manager.
Ensure any lost and found items are turned in to be logged.
Maintain a clean and organized work area.
Interact with guests on occasion while cleaning guest room.
Promotes outstanding customer relations.
Other duties as assigned.