Room Attendant

Commonwealth HotelsDaphne, AL
16h

About The Position

Join Our Team at the Hilton Garden Inn Mobile East Bay Daphne! The Hilton Garden Inn Mobile East Bay Daphne is seeking a Full-Time Hotel Room Attendant, Guest Room Attendant, or Housekeeper. About Us: Relax across the bay from Mobile, we are by the I-10/US-98 intersection, just down the road from shops and restaurants around Jubilee Square. Tours of the USS Alabama, shipbuilding at Austal, and conventions in downtown Mobile are within 10 miles across the bay. We served dinner in our Garden Grille restaurant. Why This Role? Working as a Full-Time Hotel Room Attendant, Guest Room Attendant, or Housekeeper at Hilton Garden Inn Mobile East Bay Daphne offers the chance to be part of a dynamic, energetic team in a lively environment. The hotel values its staff, recognizing excellence and providing growth opportunities. Associates enjoy working in a vibrant atmosphere with diverse guests, live music events, and a welcoming, creative culture. It is a great place to thrive professionally while contributing to an engaging guest experience. What’s In It for You? Exclusive Discounts: Hotel, food, and beverage savings for personal travel Professional Growth: Online training courses Additional Support: Employee Assistance Program, jury duty leave, bereavement leave, and more

Requirements

  • High school diploma or equivalent
  • Demonstrated experience with a strong focus on guest satisfaction.
  • Exceptional ability to manage time effectively and stay organized in a fast-paced environment.
  • Excellent skills for engaging with guests and collaborating with team members seamlessly.
  • Applicants should have the flexibility to work weekends & holidays

Responsibilities

  • Cleaning and Sanitizing: Thoroughly clean guest rooms, including making beds, changing linens, dusting, vacuuming, and sanitizing bathrooms.
  • Restocking Supplies: Replenish guest room amenities such as toiletries, towels, coffee, and other items as needed.
  • Inspecting Rooms: Ensure all room equipment and furniture are in good working condition and report any maintenance issues.
  • Maintaining Public Areas: Occasionally assist in cleaning and maintaining public areas such as hallways, lounges, and restrooms.
  • Adhering to Safety Standards: Follow proper cleaning procedures and safety protocols to ensure a safe environment for guests and staff.
  • Guest Interaction: Provide courteous and professional service, addressing guest requests or concerns promptly and efficiently.
  • Laundry Duties: Handle laundry services, including collecting, washing, folding, and delivering linens and towels.
  • Inventory Management: Monitor and report inventory levels of cleaning supplies and amenities, ensuring timely restocking.
  • Room Setup: Prepare rooms for new guests, ensuring they meet the hotel's standards of cleanliness and comfort.

Benefits

  • Hotel, food, and beverage savings for personal travel
  • Online training courses
  • Employee Assistance Program
  • jury duty leave
  • bereavement leave
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