Room Attendant

International House Hotel•New Orleans, LA

21d

About The Position

The Room Attendant is responsible for cleaning and maintaining the guest rooms, public, meeting and back of house areas, such as the linen room and laundry areas, according to company procedures and at a level that meets or exceeds company standards.

Requirements

High work ethic and self-initiative
Regular attendance according to established guidelines
May be required to work varying schedules to reflect the business needs of the property
Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions
Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times
Quickly and thoroughly perform cleaning duties in guest rooms, spending approximately 25 minutes per guest room, and cleaning approximately 16-18 rooms per shift
Sit, stand and walk for varying lengths of time, often long periods of time
Bend, stoop, squat and stretch to fulfill cleaning requirements
Climb stairs
Inspect rooms for cleanliness and immediately report guest belongings that have been left behind
Lift approximately thirty (50) pounds of equipment or supplies using safe lifting techniques
Push heavy carts, approximately one hundred (100) pounds
Good communication skills, both written and verbal, using written communication skills to mark completed rooms on daily paperwork
Grasping, writing, standing, sitting, walking, repetitive motions, pulling, pushing, listening and hearing ability and visual ability
Direct evacuations in an emergency
Highschool degree or equivalent work experience
Able to read, write and communicate to safely perform the work

Nice To Haves

Related experience with physical labor
Hospitality experience strongly preferred

Responsibilities

Clean and maintain the guest room areas, including bathroom and bedroom, according to company standards
Respect guest privacy and belongings, report any left behind items accordingly
Organize and stock linen closets as assigned
Clean public areas and office space as necessary
Complete assigned paperwork in an accurate and timely fashion
Work in the laundry while waiting on rooms or as needed
Able to identify BBP and safely address concerns
Notify supervisor and engineering of any malfunction or areas of need in a guest room or public area
Completes tasks, checklists, guest requests timely and accurately.
Solves related issues in the best manner possible, escalates when necessary.
Able to follow property safety and security procedures.
Perform other tasks any reasonable requests as assigned or directed.
Perform other duties as assigned, such as cleaning spills or executing special guest requests