Room Attendant

AccorHotel • Austin, TX

8d

About The Position

Room Attendant
You are at the heart of the hotel! As a Room Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.
What you will be doing:
Clean all assigned guestrooms to standard
Take initiative to add a personalized experience for the guest
Take ownership of guests' privacy and belongings, while ensuring exceptional service

Requirements

• Previous housekeeping experience an asset
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Responsibilities

• Consistently offer professional, friendly and engaging service
• Clean all assigned guestrooms including: dusting, making beds, soiled linen removal from rooms, and retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenish rooms with supplies
• Sign in and out master keys daily
• Maintain proper usage of cleaning supplies and equipment
• Update and record all cleaned rooms
• Return and properly tag all lost and found articles in the Housekeeping Office
• Follow departmental policies and procedures and service standards
• Report necessary maintenance items
• Follow all safety and sanitation policies
• Other duties as assigned

Benefits

• Paid Time Off
• Medical, Dental, and Vision Insurance, 401K
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and Educational Assistance for further development
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed