Room Attendant

Commonwealth Hotels•Erlanger, KY

26d

About The Position

Join Our Team at the Courtyard by Marriott Cincinnati Airport! The Courtyard by Marriott Cincinnati Airport, Erlanger, Kentucky, is seeking a Hotel Room Attendant, Hotel Guest Room Attendant, or Hotel Housekeeper. About Us: Working at the Courtyard Cincinnati Airport offers numerous benefits, including professional growth within the globally recognized Marriott brand, access to comprehensive training, and opportunities for career development. Associates enjoy competitive wages, benefits like health insurance and discounted hotel stays, and a supportive, team-oriented work environment. The hotel’s located in Northern Kentucky, just minutes from the Cincinnati Northern Kentucky International Airport CVG, minutes from the Ark Encounter, Amazon, DHL, Carl Zeiss, Archer Daniels Midland ADM, Flight Safety, McLane Food Service, and Fischer Homes. Why This Role? Working as a Hotel Room Attendant, Guest Room Attendant, or Housekeeper at Embassy Suites Akron Canton Airport offers the chance to be part of a dynamic, energetic team in a lively environment. The hotel values its staff, recognizing excellence and providing growth opportunities. Associates enjoy working in a vibrant atmosphere with diverse guests and a welcoming, creative culture. It is a great place to thrive professionally while contributing to an engaging guest experience. What’s In It for You? Comprehensive Benefits: Medical, Dental, and Vision Financial Perks: 401(k) with company match, SAME DAY PAY, and flexible spending accounts Time Off: Vacation, Personal Days, and Holiday Pay Exclusive Discounts: Hotel, food, and beverage savings for personal travel Professional Growth: Online training courses Additional Support: Employee Assistance Program, jury duty leave, bereavement leave, and more

Requirements

High school diploma or equivalent
Demonstrated experience with a strong focus on guest satisfaction.
Exceptional ability to manage time effectively and stay organized in a fast-paced environment.
Excellent skills for engaging with guests and collaborating with team members seamlessly.
Applicants should have the flexibility to work weekends & holidays

Responsibilities

Cleaning and Sanitizing: Thoroughly clean guest rooms, including making beds, changing linens, dusting, vacuuming, and sanitizing bathrooms.
Restocking Supplies: Replenish guest room amenities such as toiletries, towels, coffee, and other items as needed.
Inspecting Rooms: Ensure all room equipment and furniture are in good working condition and report any maintenance issues.
Maintaining Public Areas: Occasionally assist in cleaning and maintaining public areas such as hallways, lounges, and restrooms.
Adhering to Safety Standards: Follow proper cleaning procedures and safety protocols to ensure a safe environment for guests and staff.
Guest Interaction: Provide courteous and professional service, addressing guest requests or concerns promptly and efficiently.
Laundry Duties: Handle laundry services, including collecting, washing, folding, and delivering linens and towels.
Inventory Management: Monitor and report inventory levels of cleaning supplies and amenities, ensuring timely restocking.
Room Setup: Prepare rooms for new guests, ensuring they meet the hotel's standards of cleanliness and comfort.